We use cookies to improve the user experience, analyze traffic and display relevant ads.
Details Accept
Enter position

Overview of salaries statistics of the profession "Cloud Engineer in UK"

Receive statistics information by mail

Overview of salaries statistics of the profession "Cloud Engineer in UK"

50 898 £ Average monthly salary

Average salary in the last 12 months: "Cloud Engineer in UK"

Currency: GBP USD Year: 2024
The bar chart shows the change in the level of average salary of the profession Cloud Engineer in UK.

Distribution of vacancy "Cloud Engineer" by regions UK

Currency: GBP
As you can see on the diagramm in UK the most numerous number of vacancies of Cloud Engineer Job are opened in . In the second place is Scotland, In the third is Wales.

Recommended vacancies

Data Engineer - Azure / ADF / Databricks
Michael Page, Burton-On-Trent
This Global Pharmaceutical Services provider are looking for a Data Engineer to work within their growing Business Intelligence technical service function. You will be supporting the technical development of their cloud data platforms, offering the options for near real time process reporting solutions. You will work on designing and developing their company data acquisition strategy allowing for near real time process reporting and full support of contractual reporting to customers.Key Responsibilities:Monitor and maintain ETL processes to ensure the continuation of an accurate data reporting platform for the business.Explore solutions for optimising the performance of the strategic data platform pipelines, following development design principlesDevelop and scale the cloud data platforms utilising CI / CD pipelines and Terraform.Help identify and implement the approach to data modelling our business processes in a manner that allows for agile implementation and improvement.Technical implementation of process protocols, quality measures and outcome definitions that allow us to use our data as Real-World evidence.Work with the analytics team to understand and build solutions that combine internal insight, patient outcomes, and external data feeds - creating an opportunity to explore big data and machine learning algorithms.Support the implementation of the security controls that ensure patient data privacy and full compliance with the Data Protection Act / GDPRHelp develop and implement the strategic data platform for insights including support to NHS National KPIs and standard operational/financial reporting, Standard Pharma Offerings, Bespoke Customer Solutions, Commercial/Financial Analytics/Planning and Internal Self-Service reporting.Identify key processes where BI can link our business operations with our patients.Help develop and implement the data acquisition strategy ensuring that data is available when needed, accurate and understood.Key Technical Skills required:Extensive experience of working with Azure data platform technologies including Data Lake gen 2, Synapse, Analysis Services, Power BIExtensive experience of working with Azure Data Factory & DatabricksExtensive SQL knowledge (Microsoft SQL Server 2005+) and experience working with relational databases, query authoring (T-SQL)Microsoft SQL server Integrated Services (SSIS) including ETL/ELTL design and development experience.Microsoft DevOps source control software and development lifecycle softwareDeveloping and maintaining objects within Data Warehouses / Lakehouses.Experience of working with business data domains / data as a product (Data Mesh).Metadata management / Data qualityExtensive experience of working with Azure data platform technologies including Data Lake gen 2, Synapse, Analysis Services, Power BIExtensive experience of working with Azure Data Factory & DatabricksExtensive SQL knowledge (Microsoft SQL Server 2005+) and experience working with relational databases, query authoring (T-SQL)Microsoft SQL server Integrated Services (SSIS) including ETL/ELTL design and development experience.Microsoft DevOps source control software and development lifecycle softwareDeveloping and maintaining objects within Data Warehouses / Lakehouses.Experience of working with business data domains / data as a product (Data Mesh).Metadata management / Data quality
Senior Technical Support Engineer
Recruitment Boutique Ltd, Ashford, Surrey, GB
Our client, Timeless IMS, has evolved over the last fifteen years from being an IT support company, supporting both single homes to large multi-site corporations offering Intelligent Managed Solutions across four key areas of technology; Intelligence, People, Security and Cloud.They are currently recruiting a Senior Technical Support Engineer.As the successful candidate:You will be responsible for managing and growing a technical team delivering first-class telephone, remote and on-site support to our customers across varying sectors. You will also be expected to complete project work in a team and independently to strict deadlines. You will resolve incidents using Autotask Service ticketing software. You will be required to monitor, manage, and contribute to the operation of our advanced RMM software.You will have several tasksPrimary, you will manage and grow their small technical support team and provide 1st to 3rd line technical support and onsite project work for their clients within set SLAs; this includes (but is not limited to):Monitor and analyse Service Desk performance metrics, identifying areas for improvement and implementing appropriate measures.Work alongside the operations manager to grow and develop the Technical TeamWork alongside the sales department with pre and post sales queries.Manage and train technical staff and outsourced helpdesk.Respond to Client service requests by providing remote desktop and server support within support agreement targets (SLAs)Support Microsoft 365 issues and change requests.Create and maintain requests in our ticketing system raised by the customer via telephone and email.Manage own daily schedule by working through the service board and monitor, categorise, and setting the priority of incoming ticketsCommunication with customers required: keeping them informed of incident progress, notifying them of impending changes or agreed outagesTroubleshoot and resolve issues with Microsoft / MacOS operating systemsProactively review alerts originating from customer infrastructureAdminister and support on-premises/Azure Active DirectoryBuild and configuration of both physical and virtual machinesProvide networking support for routers, switches, firewalls, wireless access pointsMonitor and manage security software and cloud tools (Microsoft 365/Watchguard)Backup creation and administrationPerform preventative maintenance activitiesMaintain our documentation systemEscalation of tickets to the relevant persons or team as necessaryKeep customers regularly updated, both via our ticketing system and telephoneSupporting Project Managers with the preparation and delivery of projectsComplete project tickets and phases as assignedMake sure new/pending tickets do not exceed our SLA by picking up unassigned ticketsVisit customer premises when necessaryStay up to date with advances in technologyPlace of WorkOffice Based Ashford, SurreyHours of WorkMonday to Friday (8:30 to 5:30 with 1-hour lunch)Out-of-hours support (when required)SkillsAll candidates must have the following knowledge to an excellent level of the following skills and at least four years of experience in a similar role.Desktop and server hardwareMicrosoft Windows 10/11Microsoft Office desktop apps (to the latest version)macOS (to the latest version)Microsoft 365, including Exchange, SharePoint, OneDrive, Teams and AzureSwitches and firewallsNetworking knowledge (TCP/IP, DNS, DHCP and VPN)Use and management of RMM softwareNetwork Security (Watchguard experience Preferable)DesirableExperience with building and/or maintaining a Service DeskAdvanced networking (VLANs etc.)Active Directory / Azure Active DirectoryMicrosoft Windows ServerMulti-Factor AuthenticationCyber Essentials understanding and complianceEndpoint ProtectionPersonal SkillsClear and fluent English (written and spoken)Excellent customer service and communication skillsAbility to manage and prioritise tasksTimekeeping and time managementWork as a team and independentlySelf-motivated, resourceful, and keen to learn and share knowledgeAbility to lead by example - developing and maintaining a respectful and inclusive working environmentAbility to plan, organise and adapt to changing job tasks within own roleStrong analytical, logical, and troubleshooting skillsStrong efficiency skills, with the ability to multi-task in a fast pasted environmentFlexible approach to working hoursQualificationsAt least four years of experience in a similar role (essential)CompTIA A+/Network+/Security+ (desirable)ITIL Foundation (desirable)Salary: Neg depending on experience
IT Support Engineer
Destination Sport, Manchester
Destination Sport IT Support Engineer This role is based in our Manchester office, you must live within a commutable distance. Occasional domestic/ international travel to remote offices Welcome to Destination Sport Group where we set the global standard in sports travel, offering a uniquely holistic approach to partnerships not seen before. Our unique global sports travel business offers our partners the very best in everything they need in order to succeed. We are proud to have 7 market leading sports travel companies in our group, helping millions of customers to enjoy sport. https://destinationsport.com/ Our new IT Support Engineer will be responsible for ensuring the reliable running of the IT systems throughout Destination Sport Group through both proactive and reactive action. Provide technical support and technical project delivery to both the internal IT team and wider Business Stakeholders. This is a varied & hands on role, as our new IT Support Engineer you will: Work with our 7 sport companies within Destination Sport to ensure our Desktop estate across all sites is maintained. Resolve any incidents, problems or requests associated with the below: Desktop / Laptop Builds Azure Active Directory Automated Software Deployment Print Management Office 365 / Exchange Online Email / Web Filtering Asset management Network Patching Remote Site Management System Security Work closely with the existing IT Infrastructure Manager to ensure security for office based & remote workers. As an ISO27001, BS10012, ISO22301 and Cyber Essentials Plus accredited business you must always carry out your role according to company IT policies. Assist with the handling of confidential information by ensuring appropriate file permissions are set Verify Microsoft 365, AD & AV set-up is as per company policy including memory stick blocking etc Assist with user education Check and be ready for disaster recovery or business continuity plans to be brought into action Carry out critical checks that enable proactive action to prevent any significant failure Act as a key technical support to assist with Technical Project Delivery for both IT & business driven projects i.e rollout of new technical solutions, network links upgrades & branch moves To be successful within this role, our ideal candidate will: Have experience in a similar role within a fast paced business Demonstrate enthusiasm for IT Have a proven record in a fast paced commercial environment Have an understanding of IT risks and the importance of suitable mitigations Possess a working knowledge of AV systems Have reasonable in-depth knowledge of Windows Server, Azure AD, DNS, DHCP & DHCP/ IP Have working experience with Windows 10 system Administration Possess experience with Office 365 & desktop imaging/ Autopilot Have the ability to provide friendly internal customer service in an often high pressured role Be proactive with the ability to multitask - ensuring technical requests are see through to completion Be a diligent personality, ensuring preparations are made in advance for a task with resolutions in mind for any issues that arise Be a collaborative team member who is able to work as part of a wider team Highly desirable: Vendor Management Business continuity awareness Technical Project Delivery Professional experience/ awareness of ISO27001, ITIL & PCI Security Exposure to system migrations i.e. On Premise to O365 Experience with SharePoint Administration Cloud technologies : Azure & SaaS based solutions ITIl Foundation Microsoft courses/ qualifications
Lead Enterprise Network Engineer
TalkTalk, Salford Quays
As Senior Enterprise Network Engineer you will be the Subject Matter Expert and you will lead on projects in relation to the TalkTalk Enterprise Network. You will provide guidance and advice on best practice, technical design, and implementation, ensuring any developments to the network align with the wider Cloud Business Strategy and security requirements of the TalkTalk Group. You will lead and develop a team of Enterprise Network Engineers as they deliver on key project tasks and Business as Usual. You will ensure a cloud first, secure by design approach to everything delivered by the Enterprise Network Team. Network design and build: Analyse project requirements to design purpose fit network infrastructure Review and create design documents as a subject matter expert for Enterprise Networks Direct the wider team to drive solutions forward in a proactive manner to build effective solutions. Work on both single asset designs and more complex solutions deliver time critical work against project timelines. Approach solutions in a logical, sensible, and pragmatic way, considering the impact of designs from a network deployment and operational support perspective. Work overtime for out of hours changes and on call for out of hours support where required (paid). Communication: Collaborate with teams across TalkTalk group on risks, improvements, best practices and better understand their challenges. Collaborate effectively with wider domain specialists and technical specialists across design, delivery, and operations to assure the end-to-end quality of programmes and projects and appropriate prioritisation of change. Collaborate with Business Partners and Offshore partners to resolve incidents, validate and plan technical change and problem management, to ensure a high level of support to TalkTalk. Interact and coordinate with peers, vendors, suppliers and consultants and work with incident, change and problem management teams as required. Enterprise Network Architecture: Contribute to, and drive the adoption of principles, patterns, standards, and guidelines that direct the selection, development, implementation, and use of technology within the team’s domain. Work with management to create and maintain the technology roadmap for the technologies in use by Enterprise Networks, with consideration for future architecture direction requirements. Understand and influence the return on investment and value gain from chosen technologies, by working in partnership with other business areas. Recognise improvement requirements and drive priorities forward – We commit, We challenge. Technology: Desire for continuous development of their own technical knowledge from the wider telecommunications and IT industry to ensure adoption of best practice and help to evolve the TalkTalk architecture strategy. Demonstrate clear experience of designing, building and maintaining complex enterprise networks (5+ Years) Design and build experience of Multi Cloud networks (Azure). Work with others to plan and implement Cloud Networks (3+ Years) Able to create stakeholder digestible high-level designs, technically detailed low level designs, and complex network diagrams Understand and demonstrate experience working with network security technology suites from various vendors (Fortinet, Juniper) and in technology specific areas (WAF, Web Gateways, PAM etc.) Be comfortable with technology compliance and governance Be familiar with asset management, monitoring, logging, backups, remote access, etc Understanding of VMWare NSX-T and associated technologies (Desirable) Team Leadership: Lead a team of Enterprise Network Engineers, working with the Enterprise Network and Security Manager to ensure adequate resources, skills and training. Demonstrate thought leadership and subject matter expertise within their domain. Delegate and assign work based on new and ongoing projects, provide guidance for Business-as-Usual work. Provide an escalation point for stakeholders, programme leaders and team members where complex technical issues need to be arbitrated or where tactical compromise is necessary. Be accountable for ensuring projects and programmes maintain compliance with the TalkTalk “Secure by Design” strategy working with stakeholders to develop options and drive decision making. Ensure that proposed solutions are technically sound and functionally robust, working closely with programme management colleagues to ensure consistency of delivery with technical outcomes. Responsible for the management, maintenance and support of compute platforms, virtualised environments, and systems management tools. This will involve a combination of TalkTalk and partner resource to deliver. As a recognised Top 50 Inclusive Employer in the UK, we know that diversity means success and innovation. We want our workplace to reflect the communities and customer we serve. Being inclusive is part of our DNA; we are all 100% human, and we create a culture where you can truly be yourself. We’re also not your usual 9-5. We are a dynamic workplace and we want to talk to you about how you like to work.
Network Support Engineer
Gamma Telecom, Accrington
Network Support Engineer Location: Manchester/Glasgow (Hybrid) Who are we? Gamma is a leading supplier of Unified Communications as a Service (UCaaS): they provide voice, data and mobile products and services to the UK, German, Spanish and Benelux business markets. It is AIM listed and have over 1750 staff across UK and European locations. Main purpose of role: The Direct Network Services team delivers end to end network and firewall support including a design function to our customers. The successful candidate will be responsible for managing and maintaining customer networks from the core to the edge. This will include delivering Low Level Designs and supporting changes to the network across both the WAN and the LAN. What you’ll be involved in: This is a fantastic opportunity for an experienced Network Engineer to further their network knowledge. The team support multiple architectures inc MPLS WANs, local LANs, firewalls and SDWAN. Suitable candidates will have a proven background in configuring, supporting, and troubleshooting complex network/firewall architectures. The role will involve working closely with the Customers and internal Gamma delivery teams to ensure that Customer Project deliverables are efficiently deployed into operation. What skills do you need to make an impact in this role: Applicants will typically be CCNP or working towards this. Vendor-specific experience in Cisco routing and switching. Meraki MX/MS/MR deployment skills, including SDWAN, Dashboard and Licensing. Firewall experience of Palo Alto – Including Policy, Routing, Global Protect and VPN’s In-depth understanding of routing protocols, internal and external BGP, OSPF & EIGRP Advanced knowledge of routers, switches, firewalls & Access Control Lists (ACLs) Understanding of core network routers and infrastructure Hands-on experience of IP network design, implementation, and troubleshooting A strong background in configuring firewalls for Corporate and/or ISP services, to include: Centralised / Virtual Firewall Policy and best practice. VPN Client build/policy Site to Site IPSec build/policy DPI Policies for Internet Traffic A firm understanding of Network Security. Desirable Skills Experience of delivering solutions on Cloud compute such as Azure/AWS. Scripting/Programming experience ie Python, Git Working with API’s Working with network management tools and SNMP Palo Alto Prisma VOIP and QoS - Specific experience with deploying QoS in a voice and / or converged environment would be advantageous. Understanding of Layer2 and Layer3 MPLS VPNs from the Core to Customer Edge (P / PE / CE) including VRFs Cisco ISE Supporting Nexus Datacentre switching architectures. Previous work on designing and delivering resilient solutions Key Attributes Highly IP literate Strong understanding and knowledge of Network Standards, protocols, and best practices. 3-5 years design/operational experience (preferably within a SP environment). Excellent Communication Skills Customer Focused High attention to detail Ability to work under pressure and in a fast moving and changeable environment Self-motivated and very flexible with a “can do” attitude Skilled in task prioritisation How we work: This is a Hybrid role, with an expectation of working 2 days form the Gamma office. Working Monday to Friday from 9 – 5:30pm. There will also be a requirement to provide out-of-hours support and be On-Call(covered 1 in 4 weeks). Why Gamma? There are many good reasons to join Gamma. We work in a relaxed environment with an emphasis on delivering the highest quality in everything we do. This is a really exciting time to join with a clear strategy, stable financial position, new values and exciting growth plans. If you feel you could be a good fit for Gamma but do not think that you meet all the requirements, we still encourage you to apply as you could be the person that we are looking for! Gamma is an equal-opportunity employer. We care about inclusion and believe in having diverse teams where everyone can be their true authentic selves. We value each person and their range of backgrounds and actively encourage people from underrepresented backgrounds to apply. We don't discriminate based on any protected characteristics e.g., race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, marital status, disability, or age. We are a family-friendly employer with a culture based on trust, autonomy, and flexibility so that you to create a work-life balance and enjoy working here at Gamma Further relevant information: Applicants must be eligible to work in the UK. Please note we only use recruitment agencies registered on our preferred suppliers list and as such, any speculative CVs received will not be considered. Agencies cannot work on this role unless released by Gamma's ATS. Gamma is a leading supplier of Unified Communications as a Service (UCaaS) in the UK, German, Spanish, Polish, and Dutch business markets. We are AIM listed and employs 1650 people. With a range of UCaaS, Mobile, and Connectivity services, Gamma provides robust and secure solutions that enable organisations to communicate, collaborate and offer a better customer experience. Gamma’s largest market is in the UK where our network-based services are supplied to SME, Public Sector, and Enterprise markets through a network of 1000 channel partners and its own direct sales and support capabilities. In addition, Gamma owns Exactive, a Unified Communications specialist and Microsoft Teams Voice Partner. Mission Labs is part of our team, a well-established UCaaS technology business that has built a reputation for creating technologically advanced solutions and delivering great service to its customers and partners. This enables Gamma to enhance and expand its cloud contact centre (CCaaS) technology as well as accelerating its digital channel strategy. Gamma is expanding its UCaaS presence in Europe with a family of businesses focusing on digital automation, delivering Gamma-powered services to SME customers via a network of channel partners in Germany, Spain, and the Benelux region.
Network Engineer
Johnson Controls, Manchester
What you will do Do you have experience in routing and switching or firewalls? If so, then we have an excellent opportunity for you in our Manchester team! You will support the network for Customer Monitoring Centre in cooperation with our global team providing support for the organisation’s production network infrastructure. How you will do it Incident Management Proactive checkouts and monitoring to avoid service outages or limit their impact. Troubleshooting and fault isolation to restore service when necessary. Problem Management Solutions for Incident Management from Case Study Evaluations. This includes the development of the related root cause flow charts and troubleshooting procedures that streamline the time required to isolate faults and restore service. Operational Readiness for New Services Completing checklists that support pre-production deployment of network services. This includes assurance that Network Operations has updated management for all related network components, is performing proactive routines to ensure optimal network health, understands the service and its dependencies, and the staff can perform established recovery procedures. Change Management Planning and Configuration Implementation Coordination of changes at the CAB and periodic quality reviews with Engineering. Implementation of tasks assigned to Network Operations and support for those implemented by Network Engineering. Service Requests, Network Maintenance, and Operational Support Executing requests for analysis or support. Representing Network Operations’ strategic initiatives such as vendor service level reviews, Asset Management, and Capacity Management. Coordination and support for pro-active maintenance activities required to keep the infrastructure in good health. Responsible for the documentation and topology maps for all network components Process Improvement Specific tasks assigned by management to deliver operational support improvements to a technology, process, tool, or service. What we look for Required Experience in Network Engineering or Operations Configuration and diagnostic experience with Routing and Switching or Firewall Experience with Cisco LAN, WAN or VPN Working knowledge of network features and protocols, for example TCP/IP V4/V6, spanning tree, BGP , ARP, CDP, EIGRP, OSPF, VTP, Etherchannel, 802.1Q trunking, HSRP, QoS, RADIUS/TACACS+ or SSL Knowledge of Carrier Services such as WAN Circuits, MPLS, VPNS, VRFs, Ethernet or Broadband Preferred Knowledge of networking infrastructure suppliers and service offerings such as Cisco, F5 Networks, Zscaler, Avaya, Meraki, SDWAN, or Cloud Networking Firewall experience with Cisco ASA, Fortinet, or Palo Alto Experience with WLAN technologies or load balancers Certifications CCNA, CCDA or similar Our culture At Johnson Controls you’ll have the opportunity to work on some of the most exciting projects in today’s market. Our hardworking people empower us, and we believe in being part of a team that is open, collaborative, results-oriented, hardworking and above all fun. We believe that diversity and inclusion matter and make a difference. By embracing the true value of diversity and inclusion, getting comfortable with having crucial conversations, and valuing different perspectives, we will be one of the most desirable places to work. #LI-Hybrid #LI-BB1
IT SUPPORT ENGINEER
Black & White Engineering, Manchester
Date : 01/09/2023 ABOUT THE ROLE Black & White Engineering (B&W) is a leading MEP design consultancy. Launched in the UAE in 2007, we became an independent company in 2014 and are now a true global consultancy with offices in Europe, Middle East, Asia, and Australia. Our engineering expertise reaches across all sectors of the construction industry, providing pragmatic and practical design solutions to ensure our projects are spatially and operationally efficient. Our design process fully considers the installation and maintenance practicalities on site. Due to the continued growth of our business, we are looking to recruit an IT Support Engineer to join the team in our Manchester office. The successful candidate will assist with the smooth running of the IT infrastructure and will be part of a robust team that provide support across the business, ensuring hardware and software issues are resolved promptly and effectively. RESPONSIBILITIES Provides timely communication to users on the status of their service requests and incidents Applies appropriate application maintenance, support, and incident management processes and procedures to support and maintain IT applications, and investigates and resolves IT application-related incidents Provides support to users in resolving IT application-related incidents, service requests, and problems in a timely and efficient manner in line with business requirements Prioritises and schedules assigned support activities and tasks Liaises with third-party suppliers of solutions in support of IT application-related incidents and ensures problems are resolved in a timely and professional manner Provides first-line support for business applications and support of associated business software Supports the development of applications under the supervision of the Group IT Manager Designs, tests, and modifies management reports using existing tools Maintains IT application support technical documentation Polices IT policies and procedures to ensure compliance with ISO 27001 Monitors hardware and software inventory, ensuring that only approved/licenced devices and software are used Carries out ad hoc duties as required by the Group IT Manager Implements a global IT strategy at a regional level QUALIFICATIONS Knowledge of server-based hardware (e.g., Dell, HP) Microsoft Windows desktop, server OS, and virtual environment administration Understanding of and experience with Incident/Request/Problem ITIL principles End-user compute support across all locations Excellent knowledge of the Microsoft Cloud stack, including Azure Cloud, Azure AD, M365 product suite, with a particular focus on Exchange online and SharePoint administration Experience in the implementation and management of networks, Wi-Fi, and enterprise firewall solutions across a wide range of vendors Can display a strong understanding of Microsoft Defender suite for endpoints (Intune), AIP, DLP, and Cloud Security Knowledge of enterprise backup solutions (e.g., Veeam, Azure Backup) Implement and maintain Cloud and on-prem storage solutions Experience with monitoring solutions, utilising traffic analyzer, NetFlow collectors, and capacity management tools Thorough understanding of Threat Prevention and Detection technologies, along with Malware Detection and Remediation technologies Experience in the following areas: SIEM, Azure Sentinel, Vulnerability Intelligence: Qualys, Tenable IO or Nessus – Windows patch management, third-party application patch management tools Knowledge of Information Security Management frameworks such as ISO 27001, NIST Cybersecurity, CIS Controls; understanding of the policies and processes required for compliance Experience with the set-up and support of Secure Email Gateway and Email archiving systems Experience with the Autodesk product suite would be an advantage Skills and attributes: Good organisational and time management skills Presentable, with good customer facing skills Excellent written and verbal communication skills, and can provide comprehensive documentation Ability to plan and prioritise workload Ad hoc travel required to other UK Black & White offices OUR VALUES Accountability: Everyone is accountable. Integrity: We are straight-talking, respectful, and fair. Simplicity: Both in our approach and solutions. Supportive: We are approachable, inclusive, and we recognise success. Quality: We strive to get it right first time, every time. OUR BENEFITS 25 days holiday + Bank Holidays 7% matched pension contribution Annual discretionary bonus scheme Private healthcare Life insurance Critical illness coverage
Senior IT Engineer
Everything Tech Group, Manchester
We are Everything Tech Group; an award-winning IT Company based in Manchester and Sheffield. We are looking to recruit some top talent to help us grow and thrive! We are looking for Senior IT Engineer to join our growing IT Team: Job Purpose Reporting into the Head of Projects, you will be a key technical expert for a group of customers carrying out recurring dedicated days with a focus on building strong relationships, pushing IT improvements and handling any IT issues. To pro-actively assist the Service Desk with escalations and problem solving along with providing guidance and advice to all junior members of the team. Carrying out all stages of projects be that scoping, auditing, onboarding, system transformation or migration alongside the project management. Working alongside team members to come up with improvements to technical standards, processes and technologies that benefit the business and its customers. Key Tasks and Responsibilities To make regular customer visits to build relationships and improve overall IT. Identify customers areas of IT improvement be that security, systems, hardware and put forward suitable solutions to key stake holders. To actively respond to all inbound issues and enquiries in a quick and efficient manner. To accurately log any inbound telephone, email, on site issues onto the ticket system following ITIL practices. To proactively take accountability for customer issues through to completion with consistent communication throughout. To build and develop the knowledge base and processes for all customers within the ticketing system. To identify potential revenue generation areas and highlight them to the management team. Carrying out customer system checks, manually or via automation where possible. On occasion working at heights and lone working expected. To produce reports on customer support and system usage where necessary. To carry out in-house system testing. To offer advice and support on all third party software solutions where possible. To ensure excellent customer service is delivered to all customers in line with the company’s expectations. To identify, carry out and assist in IT project work. To contribute towards a personal development plan, ensuring technical knowledge is continually improved. To adhere to all Company processes and standards as per the handbook. To undertake and assist with any other roles to ensure the smooth running of the business. Responsible for following the companies ISMS while monitoring the performance of it and reporting issues to top management. Experience, Qualifications, Personal Attributes Relevant IT qualifications desired: * Microsoft Associate or above certification. CCNA or above networking certification. AWS, GCP or other cloud based certification. ITIL, PRINCE or other relevant certification. A desire to continually learn and develop with the ever growing technological landscape in IT. Strong knowledge of networking; TCP/IP, LAN, WAN, Firewalls, Switching, Wireless etc. Strong knowledge of Microsoft Operating Systems; Windows Desktops, Windows Server. Understanding and experience with Powershell and or other scripting languages. Working knowledge and experience of virtualisation technologies; HyperV, VMware, containerisation etc. Experience and understanding of cloud technologies such as Azure, AWS, Microsoft365 and where and where not these technologies are suitable. Clean UK Driving License. Own car or regular access to a vehicle Key Relationships All members of the Senior Leadership Team All Technical Staff All Non-Technical Staff All Project Managers All Existing Customers All New Customers All Suppliers and Vendors Valuing Diversity and Inclusion At Everything Tech Limited we aim to create a workforce that is representative of our society. Knowing that embracing differences enhances the capabilities of our business and makes for a happy place to work. We are proud to recognise and celebrate that we have a diverse culture where employees are accepted for who they are regardless of; age, gender, ethnicity, sexual orientation, religion or ability. Hours of Work 37.5 hours per week Includes some working away from home when completing customer site visits Additional hours as required dependent on the needs of the business What we offer 25 days annual leave + bank holidays Private Medical via Medicash Pension Scheme Budget for training and professional qualifications Beer Fridge Thursday & Fridays Team socials
2nd Line Service Desk Lead Engineer.
CTS, WABS, Warrington
At CTS we deliver IT services dedicated to the legal sector covering IT strategy, technology platforms, cyber protection and managed services. Our reputation is built from our passionate commitment to delivering service excellence with integrity. We invest in our team and in creating an inclusive culture that rewards ambition and encourages freedom to think. We are recruiting 2nd Line Service Desk Engineers to join our expanding team based In Daresbury. Responsibilities As a second Line Service Desk Engineer at CTS you will provide robust service delivery to our clients in a dynamic environment, you will Ensure that the third-party applications are installed and run effectively and efficiently across customer platforms. You will also: Take ownership of Queue Management Provide second-level support to clients, resolving tickets in a professional and timely manner. Overseeing daily technical operations. Manage all escalation requests from within the service desk. Support colleagues with any technical assistance. Support service desk with ticket assignment and priority. Essential Criteria. You will be a natural problem solver, with great attention to detail. You will have an eye for spotting opportunities to refine and improve processes and the ability to communicate effectively with clients and third parties both face-to-face and over the phone, in a friendly and highly confident manner. you will need to troubleshoot and resolve issues relating to the below tech: Microsoft Office 365 Exchange Online, OneDrive, SharePoint Online Windows 8.1 and later Windows Server 2012 R2 and later Microsoft Exchange 2013 and later Email security products, e.g. Mimecast / MessageLabs Networking knowledge covering LAN/WAN technology fundamentals Citrix XenDesktop 7.15 and later (administration, user support) Experience in these technologies is not essential, but would be an advantage: Microsoft Server/Client OS and/or Office 365 Certifications are advantageous but technical ability and aptitude for problem-solving is of higher value Active Directory including knowledge of DNS, DHCP, Group Policy Remote Monitoring and Management What we can offer you. Annual salary: Up to £37,500 PA DOE + OTE Hybrid working 37.5 hours per week, Monday-Friday 25 days holiday + Bank Holidays + your birthday off + buy/sell 5 days Enrolment in our Company Pension Scheme Life Assurance Wellbeing programme including an Employee Assistance Programme Instant access to our Benefit Hub
Experienced IT Technical Support Engineer
Medhurst, Frodsham
This is a lovely opportunity for an experienced IT engineer to join a well established, stable and successful IT support SME covering the North West and North Wales. The company has built up a loyal and solid customer base over the last 15+ years along with a great reputation amongst both its clients and suppliers.If you are an experienced [AE1]IT support professional who would like to become part of a small close-knit team where no two days are ever the same, and your proven track record in providing first class help and advice to your clients will be welcomed and appreciated, this could be the right move for you. It’s a varied and interesting role which includes mentoring the less experienced members of the team and sharing your knowledge and skills to help them develop their own as well as providing high quality technical help across all levels to customers as required.The key responsibilities of the IT Technical Support Engineer will be to…· Respond to customer service calls and problem resolution via the company help desk support system, whether inhouse or onsite· Deliver agreed IT projects as required, including the installation and support of server and storage hardware· Provide emergency onsite client support as needed· Work with the MD of the business on the technical specification for client project proposals in order to provide tailored service solutions as appropriateThe successful IT Technical Support Engineer candidate…· Must have at least 5 years working in a varied, multi tasking IT role as either part of an MSP or small team within an individual company· Is highly experienced in project delivery and troubleshooting across a variety of platforms, on premise or in the cloud.· Will have excellent MS Server/Office365 administration and troubleshooting skills – Active Directory and Group Policy· Will have the ability to install, configure and troubleshoot Microsoft RDS platforms.· Should have good MS SQL install and administration skills.· Should have a sound working knowledge of Networking and Wi-Fi project delivery as well as the installation and support of server and storage hardware – ideally HPE· Will have a track record in Firewall administration and IT security – preferably Watchguard· A working knowledge of VOIP telephone systems would be useful but not essential· Is a strong, effective communicator with both customers and colleagues alike· Must be happy to be on call for up to one weekend in fourThe role is office, home and field based so a full driving license is essential.Job Type: Full-timeSalary: £35,000.00-£40,000.00 per yearSchedule: Monday to FridayExperience: 2nd/3rd Line Support: 3 years (required)Licence/Certification: Driving Licence (required)Work Location: In person
Line 2 Network Support Engineer
M247, Manchester M
Location: Manchester, M15 5RL Working style: Hybrid Hours: 40 hours per week, shifts on a 24/7 rota – includes weekdays, nights and weekends (overtime usually available) Contract: Permanent Salary: £30,000 - £33,000 per annum + overtime and on call About M247 We’re so proud of the people and team at M247; our success and growth are a real joint effort. The key to our amazing team is simple – we focus on recruiting the best person for the job. We then create opportunities and equip you with the skills you need to build a successful career. Our vision is for M247 to be the digital growth and innovation partner of choice. Underpinned by our heritage in connectivity and unified communications (UC) and advanced by our passion for cloud and application-based innovation, we enable our customers to grow and compete in the digital era. Every single person at M247 has a part to play in our future success, so we look forward to your application and hopefully welcoming you into our team! Position: The role In this exciting, customer-facing role of 2nd Line Network Engineer you’ll be a key point of contact for customer faults relating to the connectivity product portfolios, whilst providing break/fix and managed service activities across a portfolio of high-end managed connectivity products with our managed connectivity solutions customers. Second Line Support provides remote access and technical assistance to the customer. The Second Line Support engineer will have a high level of expertise in most aspects of the customer network / topology. The Second Line support engineer will be able to resolve issues / requests / problems and changes. Key responsibilities include but are not limited to: Supporting customers and core infrastructure. Log calls, process tickets and resolve accurately, in line with our Service Level Agreements & procedures. Assisting customers with difficult fault related problems and suggest immediate action to limit damage and to provide restoration of services. Perform general fault diagnosis and testing. Request reconfiguration of all or part of the network. Act as a backup to colleagues who require additional support with service request. You’ll be included in the 24/7 rota. Requirements: Key personal skills needed: Excellent communication and customer service skills Confident on the telephone IT competent Enthusiastic to learn and develop within networking. Key technical skills needed: Proven experience as a 1st Line Network Engineer with an ISP or similar. CCNA certified or equivalent level of knowledge Basic understanding of the following technologies: IP Protocols (ICMP, UDP, TCP); IP filtering and firewalling; Routing Protocols (BGP, OSPF, ISIS); Quality of Service; MPLS; Ethernet (STP, RSTP, .1q VLANs, QinQ). Troubleshooting approach to challenges The ability to create and support VPNs. Understanding of Cisco IOS. Knowledge of Cisco Meraki desirable Knowledge of Fortinet products desirable Other information: Your package and perks In recognition of your hard work, you’ll be entitled to 25 days holiday + bank holidays with purchasing scheme available, Healthcare Cash Plan and PERKS, Company Life Assurance, 3% company Pension contribution, Enhanced Paternal Leave, Employee Assistance Programme, a challenging and learning focused work environment, plus more. All applicants, regardless of gender, ethnic background, sexual orientation, age, religion, socio-economic status, or any other factor will be treated equally and fairly in the application process. #HP
Network Engineer
Accenture, Manchester
Network Engineer Location: Manchester Competitive Salary & Package (Dependent on Experience) Career Level: Senior Analyst or Consultant Flexibility and mobility are required to deliver this to deliver the first-class services we are known for. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. “Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO As a team: You be required to perform “Business as usual” or Project implementations including design, build and system deployments, including troubleshooting, security and configuration changes. Join Accenture Technology and you will become part of the largest and most diverse group of business operations specialists in the world. You will be part of a team which implements public and private cloud technologies and builds and transforms client infrastructure services. The sheer variety of work we do, and the experience it offers, provides an unbeatable platform from which to build a career. This may either be based from a multi-client delivery centre or at client sites for extended period of times when required. In our team we are seeking an experienced Network Engineer with: Solid grasp of network routing and switching, especially in CISCO technologies Working knowledge of networking protocols and an understanding of EIGRP, BGP, and IP multicast. Management of LAN/WAN and Wireless LAN environments including device protocols and communication standards, such as Cisco or Fortinet Administration of Firewall systems such as FortiGate, Palo Alto Juniper, Checkpoint or Cisco Knowledge of Load balancer solutions VPN and Remote Access solutions Associate level Network certification (CC, JNCIA or equivalent) Solid understanding of Implementing and supporting large corporate or data centre networks preferably in a multi-client, service provider environment. Eligibility for UK Government security clearance As a Network Engineer, you will: Solve network connectivity incidents (this includes routing, switching and security). Build, configure and maintain network infrastructures as per standard methodologies Identify service improvements to reduce risk and improve stability. Producing high quality implementation scripts, test plans and change controls for all network changes. Undertake necessary trainings and certifications on latest technologies. What’s in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 25 days’ vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. About Accenture Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries — powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at www.accenture.com Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law. Applications for this will close on 31/08/2023 We are looking for experience in the following skills: Preparing low-level network designs in line with high level designs specified by Network Architects. Management of Network Security appliances (example: Next Gen Firewalls with UTM) Creating, maintaining, and reviewing operational and technical design documentation. Analysis of network performance statistics using a variety of tools. Strong incident fault finding skills and experience. Network monitoring and alerting Set yourself apart: Knowledge of LAN/WAN & Wireless LAN across multiple vendor technologies Knowledge of Public Cloud and connectivity (Desirable) Professional level Network certification (CCNP, JNCIS, PCNSE or equivalent) Ability to develop network automation through use of scripts e.g. Python (Desirable)
Infrastructure and Network Engineer
Michael Page, Leatherhead
You will work autonomously and successfully deliver support, projects and strategic work in accordance with IT governance in place and with the right level of quality.Work under an ITIL type of IT support, including incident management and change control.Produce high quality documentation, including Visio's/ schematicsUse scripting or programming to automate routine tasks or mine information for reporting or implementing change.Work at scale, deploying software or services to large numbers of users which must be as automated as possible and performed with the utmost quality.Effectively work with third party suppliersPrior Experience with:Server Network WAN/ LANVirtualisation InfrastructureEnterprise Storage SolutionsCloud Services Scripting/ Programming to autmate routine tasks or mine information for reporting or implementing changeSecurity PatchingFirewallsNetwork performance monitoringRemote access VPNTelephony systemTeams phone / Teams meeting systemsBackupsData managementHardware support
Network Engineer
Natilik, Manchester
Natilik is a Global Technology Solutions Partner. Our mission continues to be two-fold; growing a brand that is seen as the industry’s ‘Confident Guide’ sat between the vendors who make technology, and our clients who want to use it to help deliver the outcomes most important to them. We offer products, services, platforms, applications, and expertise to help. We also want to continue to build a business that we can be proud of, with a focus on five stakeholders: clients, people, partners, communities, and shareholders; putting our people at the heart of everything we do. From the small and simple, to the large and complex, we want a life-long partnership, a company our clients and employees can rely on. There has never been a more exciting time to take a step into the world of digital transformation, and we’re looking for individuals to confidently guide our clients on their journey. THE ROLE: As Network Support Engineer, the primary value of this role is to facilitate all aspects of remote and on-site solution support, advice, and consultation from fault resolution to system enhancements. As the first point of contact, the role necessitates a professional manner and technical talent to reassure the client whilst demonstrating an uncompromising level of commitment to resolving the issues within the timeframe of the Service Level Agreement. Delivery is key to the support role and should be an obsession for both internal and external clients. The following skills would make for a great addition to our team: EXPERIENCE: Minimum 3-5 years experience in a similar environment. CCNP Routing & Switching, and/or Data Centre Strong Routing and Switching Troubleshooting/Configuration Experience with Cisco ASA/Firepower/Palo Alto firewalls. Solid Cisco Nexus experience Any experience with the likes of SD-WAN, Cisco ISE, DNAc, and ACI is extremely advantageous Ability to handle complex Project handovers into Support. BENEFITS: Natilik offers a series of benefits and perks designed to support your personal and professional growth, while fostering a thriving and rewarding work environment. We recognise the importance of contributing to our people's well-being, job satisfaction, and work-life balance and remain committed to doing so. This is why we offer: 25 days annual leave (+ bank holidays) rising with tenure Quarterly Awards and Bonuses Flexible Working Policy Competitive pension scheme Access to Financial Wellness support Industry-leading home working and mobility technology Private Medical Insurance Company shares (available after One year tenure) Medicash (Cashback Scheme) Retail discounts via Medicash Access to EAP scheme for you and your household Vehicle lease salary sacrifice scheme (available after One year tenure) Cycle to Work Scheme Annual paid volunteering day Enhanced parental leave Access to funding for additional qualifications and courses Access to paid study leave Why Natilik? With Centres of Excellence in London, New York, and Sydney, we are a truly global partner delivering solutions to clients across 62 countries. In the UK, we have recently been named as the first Partner to be awarded Quad Mastership, which recognizes our expertise across Networking, Security, Data Centre, Hybrid Cloud, and Collaboration. We’ve also been listed as the Number 1 Great Place to Work in the medium-sized Tech category. Internationally, we are continuing to grow in size and stature and we are confident of replicating the success that we've had in the UK. At Natilik we know it's crucial that our people reflect the diversity of our clients around the world. And we know that having people from all walks of life makes us a more creative and innovative company. That variety of experience, culture, and background allows our teams to be better. We make sure we do whatever we can to support our people too: making them feel valued and included and unlocking their potential is essential. We're incredibly proud of our diversity. Other useful links: Awards and accreditations / Communities / Careers
IT Infrastructure Engineer
Chassam Recruitment, Regent Road, Salford M
Job Title: Infrastructure EngineerResponsibilities:- Design, implement, and maintain the organization's infrastructure systems- Collaborate with cross-functional teams to gather requirements and provide technical solutions- Monitor system performance and troubleshoot issues to ensure optimal functionality- Develop and maintain documentation for infrastructure configurations, processes, and procedures- Perform regular system backups and disaster recovery planning- Evaluate new technologies and make recommendations for system improvements- Ensure compliance with security standards and implement necessary measures to protect dataQualifications:- Bachelor's degree in Computer Science, Information Technology, or a related field- Proven experience as an Infrastructure Engineer or similar role- Strong knowledge of networking protocols, server hardware, and operating systems- Proficient in scripting languages such as Python or PowerShell- Familiarity with virtualization technologies (VMware, Hyper-V)- Experience with cloud platforms (AWS, Azure) is a plus- Excellent problem-solving skills and attention to detail- Strong communication and collaboration abilitiesWe offer competitive compensation packages including benefits such as health insurance, paid time off, and retirement plans. Join our dynamic team of professionals and contribute to the success of our organization.To apply for this position, please submit your resume and cover letter to [email protected]Job Types: Permanent, Full-timeSalary: From £40,000.00 per yearBenefits: Company pension Gym membershipSchedule: Monday to FridayAbility to commute/relocate: Salford, M5 4QU: reliably commute or plan to relocate before starting work (required)Work Location: Hybrid remote in Salford, M5 4QUReference ID: FRe3
Network Engineer
Sharp Gaming, Manchester M
About Us Sharp Gaming is on an exciting journey and we need to add to our dynamic team of people so that we can continue to dominate the industry, delivering a seamless gaming experience that is a cut above the rest. We are part of the Betfred family which means that we have the investment to innovate, drive advanced, creative technologies forward and to build unrivalled gaming experiences, but we also keep our freedom and independence. As a team we work fast, aim high, are focused and ambitious. So, if you want to be part of something quite unique and drive the future of gaming, then it's to time to join Sharp Gaming. Job Purpose Responsible for analysing, designing, installing, configuring, maintaining and repairing network infrastructure and application components. Responsible for providing direction, information, and recommendations regarding network configurations and installations along with standard industry best practices. Job Duties Provide 2nd/3rd Line Technical (Network) support to the Sharp Gaming/Betfred network infrastructure. Act as Technical (Network) resource within identified business projects. Provide technical documentation (Design, Changes etc) to support the project. Adhere to Sharp Gaming/Betfred Project Management, Incident Management and Change Management methodologies. Maintain a thorough understanding of the basics behind the Internet and its workings (DNS, Firewall Security, Network LAN/WAN, VXLAN, IP Routing, IPSec VPN, VMware NSX-T, Cloud technologies such as AWS/Azure be advantageous Configuring and installing client and server network software for upgrading and maintaining network and telecommunication systems Plan and implement Network Projects Design, setup and configure complex switching environments Troubleshooting malfunctions of network hardware and software applications, telephones and security systems to resolve operational issues and restore devices Provide input into Capacity Management, Disaster Recovery and Business Continuity Planning. Identify and escalate improvements to the operational management of the network infrastructure including the selection of suitable tools. Investigate emerging technologies, documenting findings and providing benefits of such technologies to Betfred Organise the internal/external vulnerability/penetration scans, liaising with third party scanning vendors. Providing IT with detailed reports and where applicable an implementation plan of corrective actions. Knowledge, Skills and Experience Essential Demonstratable experience in a similar role Professional qualifications (CCNA minimum) or industry skills that can be demonstrated Cloud Platform knowledge – AWS/Azure Firewall Knowledge, Palo Alto, Cisco, Fortinet, Checkpoint and others VMware NSX-T Knowledge LAN/WAN protocols WIFI Solutions, Cisco Meraki Operated in an environment where Change Management is strictly adhered to. Excellent communication skills (verbal and written) Maintain a thorough understanding of LAN/WAN Experience of a professional service desk Strong organizational skills and ability to multi-task in a small business environment Maintain network security through proper configuration of VPN and Firewalls Good documentation skills Project Delivery experience Standby is a must for this position Desirable Knowledge of IS0 27001, PCI-DSS What is in it for me? £40,000 - £50,000 per annum, depending on experience Flexi-time (start anywhere between 7am and 10am) Hybrid (2 days in the office and 3 days from home) Be Rewarded: Earn Extra Rewards: Unlock bonuses and incentives to enhance your income. Secure Your Future: Build a nest egg with monthly pension contribution, helping you prepare for the future. Family Support: Access enhanced Maternity & Paternity Pay to help you prepare for new additions to your family. Refer and Earn: Cash-in on our 'Refer a Friend' programme – we're always looking for exceptional individuals like you! Peace of Mind: Benefit from a death in service benefit, though we hope you'll never need it. Save Smart: Enjoy discounts and cashback offers from a diverse range of high-street and online retailers, saving on everyday essentials and indulgences. Get Recognised: Celebrate Longevity: Join our long-service recognition programme, honouring the dedication of our loyal team members throughout their careers. Peer and Manager Acknowledgment: Recognise and be recognised for your achievements, earning points redeemable with over 700 global retailers. Life's Milestones: Receive a gift to celebrate the birth of a baby, adoptions, and weddings, along with an extra day off for your wedding day. Feel Valued: Always Accessible Healthcare: Benefit from a 24/7 virtual GP service for you and your family, ensuring prompt health answers that fit your schedule. Prioritise Mental Wellbeing: Utilise an independent service to identify and receive mental health support, including face-to-face counselling and self-help resources. Financial Wellbeing: Optimise your budget with our financial wellbeing package, offering real-time earnings tracking and early access to earned pay to help support you with unexpected bills. Savings Made Easy: Set up salary-based savings and earn a 5% boost through our savings scheme. Personalised Financial Guidance: Access one-on-one support from an independent Financial Coach. Comprehensive Assistance: Confidentially address life challenges through our Employee Assistance Programme, covering childcare, family matters, relationships, addiction, legal issues, financial concerns and more. Holistic Wellbeing Tools: Explore a wide range of resources for physical, mental, nutritional, and financial wellbeing through our Wellbeing App. Eye Care Benefits: Enjoy complimentary eye tests and contributions towards single lens prescriptions for VDU users.
ICT System Network Engineer
GPS Telelcoms Ltd., Runcorn
GPS Telecoms Ltd.ICT System Network EngineerSalary - £30,000.00 to £40,000.00 per annum depending on experience.Job DescriptionAs a leading telecommunication company, we are looking to expand our IT team by recruiting an ICT System Network Engineer to join the business. The role will be based within the UK in our Cheshire office near Frodsham and Runcorn (less than 1 minute off junction 12 M56).Working as part of the 'Service Management' team providing 1st, 2nd and 3rd level end user support (internal users and external customers) plus system support on the portfolio of all technical solutions we provide across multiply countries and offices. Design and deliver of end to end solutions, using a variety of Microsoft cloud, connectivity & telephony as well as Bespoke/Integration.The ideal person will be highly resilient, able to remain calm and stable under pressure and have excellent interpersonal skills to provide support for our internal and external end users and applications investigating troubleshooting & resolving issues, assist in upskilling current team members plus work with our Director of Technology developing further capabilities to support an expanding ICT offering to customers.Job Purpose:· To provide 1st, 2nd and 3rd Level end user and system support on the portfolio of all technical solutions provided to the internal user’s base and all supported clients. The communication with the users needing support will be either direct, remote access, e-mail or by the telephone.· The post will require close daily contact with the other members of the team for guidance, upskilling and development.· Install and configure network switches, routers, Wi-Fi networks and firewalls.· Set up & Support clients with applications such as Microsoft 365.· Install and administrate servers, laptops and PCs including operating systems and applications.· Configure and administrate of the Network Attached Storage (NAS) data appliances.· Perform system backups and recovery.· Configure and maintain the company's network and server infrastructure operating systems to comply with corporate polices.· Provide support in Project Management and Delivery from a Solution design, peer review & client liaison perspective. Resolving technical problems as they arise.· Supporting Sales Consultants. Creating proposals and quotations. Pre-Sales activities for Bespoke & Integration Practice.· Provisioning of VoIP telephone solutions.Assist in developing both internal and our client’s IT policies and directives:· Maintaining the security and integrity of the company's IT systems.· Maintain accurate departmental / client records, including hardware assets and software licenses.· Ensure that software license terms are not breached.Experience & proven hands-on knowledge:· Managing end users (includes MACD; move, add, change & delete) with local PC configurations.· Understand and working knowledge looking after LAN’s, WAN’s WLAN’s.· Configuring DHCP and DNS.· Understand the setup and maintenance of network cabling and rack design in the office. Including the configuration of switches and routers.· management of network-related incidents and service requests (network including LAN, ADSL, FTTC, FTTP, ETHERNET, ECT).· Setting up and configure all types of desktop end-user equipment and keep the asset management database up to date.· Virtualisation software (Hyper-V) - using/managing VMs.· Enterprise server operating systems (OS) (Windows Server 2012R2& Linux).· Microsoft 365, exchange on-line, SharePoint and Azure.· NAS - monitoring and storage assignments.· Network design and implementation including Installation of CAT 6 networks (installing structured cabling).· Natural aptitude for troubleshooting and problem solving, with the ability to resolve network issues of varying complexity.Qualities and Skills Required:· Excellent written and spoken English.· Commercial awareness.· Good administration, planning and organisational skills (to work to deadlines and prioritise own workload). ‘Change, Incident & Problem management.’· Highly focused on attention to detail and quality orientation.· Creative and lateral thinking, idea generating for process improvement and able to implement.· Ability to work on multiple tasks in isolation and within a team.· Highly resilient, remaining calm and stable under pressure.· Excellent communication and interpersonal skills.· A positive and proactive attitude.· A flexible approach and enthusiastic manner.· Willing and able to travel to other locations when required· Identifies new areas and business processes where Office 365 could be deployed while developing and manages an auditing process for the Office 365 ecosystem for both internal and external customers.Job Type: Full-timeSalary: £30,000.00-£40,000.00 per yearBenefits: Employee discount Free parking On-site parkingSchedule: Monday to FridayAbility to commute/relocate: Runcorn: reliably commute or plan to relocate before starting work (required)Work Location: In personReference ID: GPSICTSNE002
Senior IT Network Engineer
BPM Tech UK, Manchester
Job Type Permanent Location Remote work Area Manchester, England West Midlands, England Yorkshire, England Sector Infrastructure, Support and Implementation Salary £38000 - £50000 per annum Currency GBP Start Date 2023/01/10 Job Ref V-37045-3 Job Views 2267 Description Role: Senior IT Network Engineer Skills: Cisco, LAN/WAN, Switching/Routing, VPN, WLAN Salary: £38,000pa to £50,000pa + benefits Location: Remote Based - travel to sites required My client, an industry leading organisation, are looking to recruit for a Senior IT Network Engineer to assist in the delivery of excellent, cost effective IT networks services throughout all locations nationwide, across both the clinical and corporate functions. The Network Engineer will engage with 3rd party providers, contracted resources and managed service partners ensuring the operational stability, availability and security of all network related infrastructure and services on a day to day basis. The role requires a working knowledge of a broad set of networking technologies including (but not limited to) LAN/WAN, switching, routing, firewalls, VPN, WLAN, remote access, network infrastructure, protocols and services, load balancing, and traffic prioritisation. Main Duties and Responsibilities: Maintain the networks environments monitoring performance, ensuring system availability, reliability and providing input into capacity planning to handle projected growth. Undertake typical break fix and support activities on all networks related infrastructure and services, both on-site and remotely, as required. Perform general maintenance and system upgrades. Deliver the highest levels of support to Circle Health Group’s central infrastructure and other business critical Systems Support the delivery of major networks projects and change programmes. Assist in the design, development and implementation of IT networks infrastructure and services The IT Network Engineer will have strong experience in the following; Over 3 years experience in a network support/engineer environment Strong experience with network technologies such as - LAN Switching, WAN/LAN Routing, VPN, WLAN Cisco technologies - Cisco certification desirable Voice network and cloud technology exposure The ideal candidate will be strongly motivated to deliver and promote the highest levels of service for all customers, internal and external. They will be passionate about technology and be proactive, looking at emerging technologies, changes to industry standards in order to further improve employee productivity and satisfaction. Please note, successful candidates will need to undertake a DBS check
IT Project Engineer
Robert Walters, Runcorn
A global company are looking for a highly skilled IT Project Engineer to join their team in Runcorn (Hybrid working depending on project needs). The successful candidate will be responsible for designing, implementing, and deploying technical solutions to meet the wider companies needs. The ideal candidate will have experience in Windows server/desktop operating systems, system and application deployment, process design and implementation, cloud services, Active Directory, DNS, DHCP, MS SQL Server and MySQL. Job Title: IT Project Engineer Location: Runcorn, UK (Hybrid) Salary: £36-40K A global company are looking for a highly skilled IT Project Engineer to join their team in Runcorn (Hybrid working depending on project needs). The successful candidate will be responsible for designing, implementing, and deploying technical solutions to meet the wider companies needs. The ideal candidate will have experience in Windows server/desktop operating systems, system and application deployment, process design and implementation, cloud services, Active Directory, DNS, DHCP, MS SQL Server and MySQL. Responsibilities: Design and implement technical solutions for clients. Deploy and configure hardware and software systems. Troubleshoot and resolve technical issues. Ensure compliance with security policies and standards. Develop and maintain technical documentation. Provide technical support to a 2nd/3rd line level Requirements: Strong knowledge of Windows server/desktop operating systems. Experience in system and application deployment. Proven ability to design and implement processes. Knowledge of cloud services. Proficient in PowerShell scripting. Knowledge of Active Directory, DNS, DHCP, MS SQL Server, MySQL. ITIL Foundation certification Excellent communication skills. Strong analytical and problem-solving skills. Ability to work independently and as part of a team. For further information about this role or other IT Opportunities in the North-West, please contact me for a confidential discussion on [email protected] or call me on +441612147422 Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates A global company are looking for a highly skilled IT Project Engineer to join their team in Runcorn (Hybrid working depending on project needs). The successful candidate will be responsible for designing, implementing, and deploying technical solutions to meet the wider companies needs ...
IT Infrastructure Engineer
Oscar Technology, Manchester
IT Infrastructure Engineer Infrastructure & Support, Infrastructure Greater Manchester, Manchester Permanent £55K-£555K per annum Cloud Infrastructure Engineer - Manchester - Hybrid £55,000 The Company An award-winning, market leading tech solutions provider who pride themselves on the development and progression of their employees. They are going from strength to strength, with an ambitious 2-year plan for the business to double, and they don't plan on slowing down. This a company that promotes entrepreneurial spirit and forward thinking ideas, somewhere where talented and motivated professionals can really flourish. The Role They are looking for a seasoned IT professional to step into a fast growing and close-knit team. This role will expose you to exciting project work as you will be tasked with project delivery along with system administration and configuration management. This is a role where no two days will look the same and you will be able to develop your skillset on a wide range of technologies. The Candidate The ideal candidate will be a self-starter experienced with Cloud Technology (AWS or Azure), VMware, Windows Server, Office 365, and Networking. You will need to have the ability and willingness to learn new technologies as when needed. Great communication skills, rapport building, and self-motivation are also essential. Role Requirements AWS VMware Active Directory Windows Server Office365 DNS Networking (firewalls, switches, routing) Proven technical background Linux skills (desirable) Cloud Infrastructure Engineer - Manchester - Hybrid £55,000 Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.