Overview of salaries statistics in the category "Healthcare & Medical in UK"

To provide an efficient, high quality administrative/secretarial support to consultants, service managers and other members of the multidisciplinary team within of CNWL’s Sexual Health and HIV Services. This post requires technical skills where a high degree of customer care is required and the ability to deal sensitively and politely with anxious, emotionally stressed, vulnerable and challenging clients. The post holder will be required to minute high level meetings with great accuracy, ensuring all the relevant papers are available and up to date. The post holder will be responsible for ordering supplies and purchase order requisitions within their work area and beyond. The post holder will be required to be a cashier for patient remuneration within the Sexual Health and HIV services. To communicate face to face and via the telephone with patients, members of the public and staff in a friendly, professional and courteous manner and advise them on clinic procedure/taking messages as appropriate To provide admin and Personal Assistance support for Consultants, Service Managers and other members of the multidisciplinary team as requested by the Business and Infrastructure Manager To arrange meetings, book rooms, organise agendas, diaries and take minutes . To help prepare presentations as requested. To receive callers to the department and ensure that they are dealt with in a courteous and appropriate manner. To ensure that all client queries concerning administrative arrangements are dealt with appropriately and sensitively. To book patient appointments. To produce documents as necessary e.g. letters, medical/legal and other reports, audit documents and client information documents by word processor and audio equipment. To issue petty cash to clients where require It is the aim of the Trust to ensure that no job applicant or employee receives less favourable treatment on the grounds of sex, sexual orientation, marital/partnership status, race, religion, age, creed, colour, ethnic origin, disability, part time working status and real or suspected HIV/AIDS status and is not placed at a disadvantage by conditions or requirements which cannot be shown to be justifiable. To this end the Trust has a Valuing Diversity in the Workplace Policy and it is for each employee to contribute to its success. As a member of staff you have a personal responsibility to ensure and to support equality and value diversity. This means that you ensure that you do not discriminate, harass or bully or contribute to discrimination, harassment or bullying of a colleague, visitors or service users or condone discrimination, harassment or bullying by others. In addition, if you are a team leader, manager or director, you have a personal responsibility to promote and develop a culture that promotes equality and values diversity. To communicate face to face and via the telephone with patients, members of the public and staff in a friendly, professional and courteous manner and advise them on clinic procedure/taking messages as appropriate To provide admin and Personal Assistance support for Consultants, Service Managers and other members of the multidisciplinary team as requested by the Business and Infrastructure Manager To arrange meetings, book rooms, organise agendas, diaries and take minutes . To help prepare presentations as requested. To receive callers to the department and ensure that they are dealt with in a courteous and appropriate manner. To ensure that all client queries concerning administrative arrangements are dealt with appropriately and sensitively. To book patient appointments. To produce documents as necessary e.g. letters, medical/legal and other reports, audit documents and client information documents by word processor and audio equipment. To issue petty cash to clients where required To carry out any general office duties, such as faxing, scanning, photocopying/filing. To locate historical notes and obtain test results as required To attend monthly multi-disciplinary meeting / other weekly meetings as requested by the Business and Infrastructure manager . To support and adapt to any changes that are implemented to improve the service. To mentor new members of staff and support temporary staff in your team To assist in Subject Access Requests (SAR’s) in conjunction with Reception Managers and senior clinical staff To provide cover for other members of the Secretarial team in periods of annual leave and sickness including Medical Secretaries based at either CNWL Sexual Health site To order supplies using the departmental SBS system Take part in annual appraisal and regular supervision with line manager. To keep up to date with mandatory training. To undertake any other duties requested by the management team as can reasonably be deemed appropriate to this grade and post.

We are looking for an experienced medical secretary to provide maternity cover within our Cardiac Surgery team at Harefield, working alongside the Consultant/s and junior doctors to provide an efficient and effective medical secretarial service. You will work closely with your Consultant/s,organising their electronic calendars and assisting them with the efficient management of their duties. This is an extremely busy role and therefore you will need to be calm and efficient, have good organisational skills, be able to multi-task and be an excellent communicator. Experience of using EPIC or similar system would be an advantage. To carry out all secretarial and administrative duties to provide an efficient and effective medical secretarial service to the Cardiac Surgery team, including the designated Consultant/s and junior doctors. To work closely with the designated Consultant/s, ensuring their electronic diaries are kept up to date and assisting them with the efficient performance of their duties. To facilitate provision of information relating to appointments and admissions for patients. To provide cover for other medical secretaries within the Heart Division, with specific cross-cover within the Cardiac Surgery team. Managing in-basket within EPIC to ensure timely completion of clinical correspondence routed via the EPIC system. Using EPIC to register new patient details and log all new referrals received. To be involved in the management of the Single Point of Referral (SPoR) process for all incoming cardiac surgery referrals to the Trust via a shared mailbox, working alongside the other surgical secretaries on a daily rota basis to ensure the efficient management of the shared mailbox. Manage Consultant/s outreach clinics and ensuring smooth flow of subsequent patient pathway for surgery, including retrieval of necessary documentation and imaging. Any other duties that may be required to help support the Consultant/s and their teams. You will be working as part of a small team of medical secretaries within the Cardiac Surgery Department . You will therefore need be an excellent team player but also have the ability to work independently. You should be pro-active, adaptable and able to multi-task so excellent organisational skills are essential. You should be computer literate with a solid background of medical secretarial experience preferably within a hospital environment. Medical terminology (AMSPAR or equivalent) is desirable. Subject to the demands of the role and service requirements, hybrid working can be considered after an initial induction period. The Trust has recently undergone an ambitious programme of digital transformation with the launch of EPIC in October 2023. Provide a full secretarial and administrative service to the designated Consultant/s and their junior doctors. Consultant/s can be working cross-site and therefore effective diary management is essential in this role. Deal with telephone and email queries and provide non-clinical advice regarding patient care and appointments/admissions to patients, Trust staff, GPs and referring Cardiologists. To act as first point of contact for patients and their families seeking information and support. You must be able to triage calls appropriately as well as deal sympathetically with people who may be bereaved, distressed or angry using empathy, tact and discretion. Assessing priorities and initiating action as required. Liaise with Outpatients to arrange appointments for patients and with other relevant departments to arrange investigations for patients and ensure patients are involved accordingly. This can involve multiple bookings for individual patients which require co-ordination. Liaise with external agencies (GP, hospitals, DVLA, DWP) and facilitate provision of reports/results from the surgical team. To assist resolving informal complaints and support the formal complaints process where necessary Liaise with staff in other hospitals to help co-ordinate Consultant/s outreach clinics. This job description is intended as a basic guide to the scope and responsibilities of the post and is not exhaustive. It will be subject to regular review and amendment as necessary in consultation with the post holder.

INTERVIEWS WILL BE HELD ON 10th JAN 2024 We have a great opportunity for a Medical Secretary to join our Community Paediatrics Team. The role is based at Upton Hospital, Fir Tree House, and is offered with flexible working hours and some remote working. We are looking for someone with proven administration/secretarial experience who will be able to take on administration responsibilities from patient referrals to discharge, manging consultant diaries to include booking clinic appointments, typing correspondence, manging electronic mail inboxes, and dealing with patient queries, in addition to providing overall support to allocated consultants/doctors. You will also have the opportunity to manage a specialist area. You will be joining an excellent team who can only be described as one big happy family. They work very hard to seamlessly support the children, families and supporting services. We operate in alignment with the Trust values of working together, caring for our service users, and we are committed to providing a first-class service to our children and families. Managerial support within the team is second to none, so the successful applicant will have an amazing opportunity to thrive personally and professionally. Provide administration support to the Community Paediatrics Team. The duties of this post will include direct administrative support and diary management for named Paediatricians. The production of letters and reports with medical vocabulary by audio or copy method. The post will include exchanging verbal and written information with patients, staff and carers relating to appointments, admissions and meetings, requiring tact, confidentiality and diplomacy at all times. The post will require close liaison with the other teams within the Specialist Children’s Service and outside agencies, GP practices, Social Services and Educational Services daily. The post holder will be part of a team of Medical Secretaries and will be required, on occasions, to work autonomously in the absence of the Team Leader Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire. We value diversity and are proud to be a Stonewall Top 100 Employer.We work hard to create an inclusive environment where you’ll be supported by friendly and professional colleagues to flourish. Our values at Berkshire Healthcare: Caring for and about you is our top priority Committed to providing good quality, safe services Working Together with you to develop innovative solutions We welcome people who share these values to come and work for us. Benefits of working for us include: Flexible working options to support work-life balance. 27 days’ annual leave rising with service + opportunity to buy and sell Generous NHS pension scheme Excellent learning and career development opportunities ‘Cycle to Work’ and car leasing scheme Access to a range of wellbeing tools and services Discounts at hundreds of popular retailers and restaurants Staff networks for race, diversity, disabilities and armed forces community to support equality Generous maternity, paternity, adoption and special leave. Free parking across Trust sites The “must haves” for you to be considered for this role: At least one year’s secretarial experience – NHS experience would be advantageous, although training will be provided for the right applicant. Excellent audio/copy/touch typing skills – attention to detail is a must. Intermediate knowledge and experience of Microsoft Outlook, Word, Excel and Teams. Ability to independently manage time, prioritise and work to deadlines. Demonstrate flexibility to meet the demands of an unpredictable workload. If you’re someone who shares our passion for excellence and care, join us and let’s be outstanding together. We welcome a conversation about flexibility and any other questions you may have. Please don’t hesitate to call: Dawn Wolfeon 01753 635530 or email: [email protected] who’ll be delighted to help. We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where required.

The post holder will provide a comprehensive professional personal office service including full administrative and secretarial support the Director of Medical Education (DME) and Head of Medical Education (HoME). The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings. The post holder will optimise the time of the Director of Medical Education (DME) and manage and co-ordinate all incoming and outgoing business correspondence on their behalf. S/he will be responsible for a number of administrative areas related to postgraduate medical training and expected to use their own initiative, working under minimal supervision. The post holder must be able to plan and manage a range of complex duties, organise their work to meet deadlines and respond professionally to enquiries both internal and external to the organisation. The role will require constant awareness of the work and key priorities of the Medical Education team. The post holder will be part of a small team and will be expected to cover colleagues in instances such as annual leave. With a diverse culture and equally diverse range of opportunities across numerous specialties and services – whatever stage of your career you're at, there's always a place for you at CNWL. Provision of a personal assistant service to the DME. This will include the management and production of all correspondence, diary management ensuring that all key meetings and events are diarised, appropriate time is available and paperwork is prepared. Assist and coordinate the distribution of the Postgraduate Medical Education newsletter liaising with trainees, medical students, trainers, consultants withoverall sign off by Head of Medical Education and Director of Medical Education and releasing it in a timely manner. Managing and coordinating the Medical Education pages on Trustnet and external post graduate medical education team website to ensure information and contacts are up to date. To monitor e-mail and correspondence and be able to bring essential items to the attention of the DME and Medical Education deputies/HoME/MEM for action. Preparation and management of the PGME meetings, such as Postgraduate Medical Education Group, Medical Education Senior Management Group, trainee support meetings and other meeting as appropriate. This will include drafting of agendas, production of formal minutes, dealing with action points, liaising with projects, tracking progress and booking and management of venues. Assisting with Corporate induction when required by the team if a huge intake. Compile and submit study leave reimbursement requests to finance on a monthly basis Co-ordinate the local induction for St Charles and South Kensington and Chelsea trainees. Manage sickness absence and annual leave for the team via the health rostering system and closing off monthly manpower returns. Assisting and coordinating conferences and training workshops as necessary. Managing the Higher Trainee Executive Shadowing Programme Provide administration support to the SRTT/LTFT/IMG Champion Co-ordinate the PGME awards programme Co-ordination of trainee mentoring programme Co-ordination of the bi-monthly Trust Learning Round Ad-hoc administration support for the Medical Education Manager Collation of relevant information, drafting of responses and preparation of correspondence on a wide range of routine and non-routine issues both internally and externally. Co-ordinate and support the work of the DME and key programmes within medical education. Collation of raw data from internal and external sources on a regular basis and production into appropriate formats, e.g. spreadsheet, reports. Provide and receive information electronically, verbally or in writing which may be of a confidential or sensitive nature and ensure this is communicated properly within and outside the organisation. To be the initial point of contact by phone or in person for the DME and ensure that all enquiries are handled to the highest standard of customer care. To ensure that financial procedures are followed in order to ensure the effective management of allocated budgets. Replace and order stationery and other stock items to ensure adequate provision for all work undertaken by the PGME department. To undertake any other duties commensurate with the grade and experience

Our vision is to be the best place for healthcare anywhere and the best place to work in healthcare. We believe that every life deserves world class healthcare. Job Summary Salary: £32,000 - £34,000 (Depending on Experience) Hours: 37.5 hours per week (Hybrid Model) Location: 40 Grosvenor Place, London, SW1X 7AW Contract: Full-Time & Permanent What are we looking for? Cleveland Clinic London are looking to recruit a Medical Secretary to join our Orthopedics institute. This is a full-time role with the following shift patterns: Monday – Friday, 09:00 – 17:00, hybrid working model being 2-3 days onsite. What makes us different? Cleveland Clinic London offers a brand-new high-acuity environment with the very latest equipment, where caregivers are encouraged to grow their expertise across multiple specialties, and in collaboration with expert clinicians. Our Mission, ‘Caring for life, researching for health, and educating those who serve’, assures our unwavering commitment to professional development. This position will include secretarial and administrative support of the highest quality to consultants, performing a variety of duties such as handling telephone calls, liaising with patients, scheduling appointments, and dealing with correspondence. What will your duties include? Serve as an administrative point of contact and act as a liaison between the patient and consultant. Supports the consultant and patient with queries relating to the patient treatment pathway. Work collaboratively with the patient access and business office teams and provide guidance to the patient as appropriate to facilitate a seamless patient journey. Manage and prioritise multiple assignments simultaneously and effectively under the direction of the Medical Secretary Manager and Clinical Institute Leadership; manages and edits consultant schedules, consultant diaries, coordinating patient appointments, and responding to queries from patients, staff, and others. Correspond with patients via telephone, e-mail, and letter. Compose and prepare a variety of correspondence (e.g., medical reports, forms, presentation materials, messages, etc.) Other duties assigned. What we need from you? Medical secretary experience, working in a private healthcare setting. Experience of using Electronic Medical Records systems. Proficiency using Microsoft Office. Effective and sensitive communication with patients. Exceptional prioritization and organization skills. What can we offer you? As a private hospital with no shareholders, we reinvest profits back into our organisation. This means we can offer tailored support and development for caregivers, alongside benefits such as: 25 days annual leave (plus bank holidays). Auto-Enrolment of 5% pension - Cleveland Clinic contributes 10% through Salary Exchange. Life Assurance, Private Medical & Dental Insurance and Eye Care contributions. Discounted gym facilities. 24/7 Holistic Employee Assistance Programme. Who we are? Cleveland Clinic is one of the leading providers of specialised medical care in the world, providing clinical excellence and superior patient outcomes for almost 6 million patient visits per year across more than 200 locations. We employ over 80,000 caregivers worldwide and continue to drive innovation in healthcare. With over 100 years of history, our “Patients First” philosophy is at the heart of everything that we do. If you would like to know more, please email [email protected]. ‎ Applicant shortlisting and interviews may take place whilst the advert is live, so it may close sooner than expected - please submit your application as soon as possible. Due to the volume of applications, we are not always able to provide individual feedback. Disclosure and Barring Service (DBS) Check This role may be subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order (as amended) and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (DBS) to check for any previous criminal convictions. “Let’s deliver World Class care together!” As an equal opportunities employer, we aspire to work together to promote a more inclusive work environment, which represents our commitment to celebrate diversity. CCL is committed to applying its Equal Employment Opportunity/Workforce Diversity and Inclusion Policy at all stages of recruitment and privileging. Shortlisting, interviewing and selection will always be carried out without regard to any Protected Characteristics. When aware of the need to do so and when required, CCL will make reasonable adjustments to its arrangements for interviews and to conditions of employment/engagement for disabled applicants to ensure, so far as practicable, that they do not place such applicants at a substantial disadvantage in comparison to non-disabled applicants.

Would you like to join a large organisation, feel valued and learn new skills? If you have excellent organisation and communication skills, there is an exciting opportunity to join our fast-paced Clinical Administration team at Manchester University NHS Foundation Trust. An opportunity has arisen in our team based at The Royal Oldham Hospital site for a 12 month fixed term personal assistant role within the Elective Access Service. This role is 30 hours per week . We also offer a flexitime working arrangement to not only support the needs of the service but also a positive work life balance. We are looking for a dynamic individual who can provide a first-class secretarial and administrative service. We offer a rewarding role that includes challenge, feeling part of a team, purpose, and value. You will be supported by a strong management structure and be included in the benefits of working for the NHS in a Clinical Administration role. Due to the high response this post may attract, candidates are advised to submit applications early to avoid disappointment as we reserve the right to close the vacancy at the first 50 applicants The successful candidate will work closely with consultants and nurses to transcribe accurate patient and GP letters through voice recognition dictations. You will manage clinicians’ diaries and timetables to ensure clinic and theatre lists are adjusted/cancelled within agreed timescales, liaising with the Booking & Scheduling team via the appropriate route. You will possess the skills to work in a calm, logical and methodical way but will be able to multi-task, whilst dealing with frequent interruptions, to ensure the department deadlines and Trust values are achieved. You will be a key member of the team who supports our patients through multiple parts of their medical pathway and ensure they receive quality and safe care. We are looking for individuals who can provide our patients with a first-class service on the telephone as well as someone who has strong IT skills and audiotyping/transcription/proof reading know-how. We are a busy and thriving clinical administration team that operates under Manchester Foundation Trust. We currently have 75 staff consisting of Medical Personal Assistants and Medical Secretaries. Our management structure consists of Team Managers, a Support Manager, a Deputy Service Manager and a Service Lead. We are a diverse team, with exciting changes on the horizon, we work hard and are committed to team work to help through the challenges we can face. MFT is England’s largest NHS Trust with a turnover of £2.5bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year. Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary. We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research and innovation through the introduction of Hive; our brand-new Electronic Patient Record system which we’ve launched in September 2022. We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our new Green Plan which will set out how MFT continues to play its part in making healthcare more sustainable. At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open and transparent, protecting your health and wellbeing and shaping the future of our organisation together. To find out more about the key responsibilities and the specific skills and experience you’ll need, take a look at the Job Description & Person Specification attachments under the ‘Supporting Documents’ heading. So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the ‘Candidate Essentials Guide’that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how ‘we care for you as you care for others’. Most importantly, it also contains critical information you’ll need to be aware of before you submit an application form. COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not currently a condition of employment, we do encourage our staff to get vaccinated. If you are unvaccinated, there is helpful advice and information available by searching on the ‘NHS England’ website where you can also find out more about how to access the vaccination. Diversity Matters MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team [email protected]. We’re looking forward to hearing from you!

An opportunity has arisen for a Medical Workforce Administrator within our Medical Workforce Department on afixed term basis until 31st December 2023. The post is based at Cobbett House, Trust HQ. We are looking for a motivated individual to join our team in providing a comprehensive and high quality Medical HR service to managers and medical staff within the Trust. We have a varied and demanding agenda and are looking for an enthusiastic individual who wants to develop their career within the NHS. This is a challenging and hands-on operational role, which will see you being one of the first points of contact for Medical Staff and managers. You will possess excellent interpersonal skills and have the proven organisational skills required to work in a fast paced and challenging environment. The individual will need to be comfortable in their ability to communicate with all levels of staff, both verbally in and writing and be resilient, customer focused and flexible. We are looking for someone with strong IT skills who has experience of using a range of IT applications including Microsoft Office products, ESR, TRAC and Allocate systems. It is essential that you are educated to GCSE level or equivalent qualification and / or equivalent previous experience. Some understanding of Medical Workforce issues will be advantageous, however training will be provided to the right candidate who has a willingness to learn and demonstrate an understanding for the role. To support the delivery of Medical HR services ensuring comprehensive and high quality administrative support which is customer focused and responsive. The Medical Workforce Administrator will specifically support the provision of rotational information and Generic Work Schedules pertaining to Doctors and Dentists in Training, ensuring that this information is circulated in line with agreed deadlines. The post holder will also undertake administrative duties relating to other work as directed by the Medical Workforce Advisor. MFT is England’s largest NHS Trust with a turnover of £2.5bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year. Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary. We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research and innovation through the introduction of Hive; our brand-new Electronic Patient Record system which we’ve launched in September 2022. We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our new Green Plan which will set out how MFT continues to play its part in making healthcare more sustainable. At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open and transparent, protecting your health and wellbeing and shaping the future of our organisation together. To find out more about the key responsibilities and the specific skills and experience you’ll need, take a look at the Job Description & Person Specification attachments under the ‘Supporting Documents’ heading. So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the ‘Candidate Essentials Guide’ that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how ‘we care for you as you care for others’. Most importantly, it also contains critical information you’ll need to be aware of before you submit an application form. COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not currently a condition of employment, we do encourage our staff to get vaccinated. If you are unvaccinated, there is helpful advice and information available by searching on the ‘NHS England’ website where you can also find out more about how to access the vaccination. Diversity Matters MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at [email protected]. We’re looking forward to hearing from you!

Job Summary: To be responsible for undertaking a wide range of reception duties and the provision of general support to the multidisciplinary team. Duties can include but are not limited to: greeting and directing patients, effective use of the telephone system, appointment system, booking appointments, processing of information and assisting patients as required. To act as the central point of contact for patients, ensure the distribution of information, messages and enquiries for the clinical team, liaising with multidisciplinary team members and external agencies, such as secondary care and community service providers. Duties and Responsibilities: The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the practice management team, dependent on factors such as workload, staffing levels and the business needs of the practice. Maintain and monitor the practice appointments system. Process face to face and telephone requests for appointments and home visits. Answer incoming phone calls, transferring callers or dealing with the callers request appropriately. Deal with incoming online requests from patients, eg practice emails etc Signpost patients to the correct service. Processing and distributing incoming (and outgoing) mail. Processing repeat prescriptions in accordance with practice guidelines. Enter data in patient records using the EMIS clinical system. Data entry of new and temporary registrations and relevant patient information as required. Initiating contact with and responding to requests from patients, other team members and associated healthcare agencies and providers. Clearing and re-stocking consulting rooms as required. Providing clerical assistance to practice staff as required from time to time, including word/data processing, filing, photocopying. Monitoring of stationery and other supplies. Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter. Charging patients the appropriate amount for private work, providing a receipt to the patient and recording the charge in the petty cash book. Make sure patients medical records are up to date, ie contact numbers, address, smoking status and next of kin. Make sure patients are up to date with reviews. Helping new reception staff and training of new reception staff. Your job role may also include: Referrals external and internal. Scanning of letters and relevant correspondence into patients notes. Code patient medical records. Summarisation of patient notes when requested. Solicitor reports and private letters. Action daily admin/patient tasks. Recalling patients for reviews.

We currently have an exciting opportunity for the right candidate to join our Gastroenterology & Hepatology department as a full time Medical Secretary. The post will provide an extensive opportunity to build and develop secretarial skills working for our service. We are looking for someone with good experience, who is enthusiastic and willing to learn. You will need to have excellent communication skills and be able to demonstrate that you can work strongly within a team. You will need to liaise with patients of all ages, clinicians at all levels and managers within the trust and at external organizations. time management skills are also essential as you will need to balance the demands of a very busy workload. The medical secretary role is key to delivering an effective service to our patients. This role provides efficient and high quality secretarial and administrative support to consultants and their teams, working in close co-operation with staff and other health professionals. In the Gastroenterology & Hepatology department the post-holder may coordinate admissions to ensure the appropriate patient is booked onto the correct theatre list within Trust and national access targets. The medical secretary is an active and supportive member of the department’s administrative team. With nearly 9,000 dedicated staff caring for patients around the clock, St George's Hospital is the largest healthcare provider in southwest London. The main site, St George’s Hospital in Tooting – one of the country’s principal teaching hospitals – is shared with St George’s, University of London, which trains medical students and carries out advanced medical research. St George’s Hospital also hosts the St George’s, University of London and Kingston University Faculty of Health and Social Care Sciences, which is responsible for training a wide range of healthcare professionals from across the region. As well as acute hospital services, St Georges Hospital provides a wide variety of specialist care and a full range of community services to patients of all ages following integration with Community Services Wandsworth in 2010. St George’s University Hospitals NHS Foundation Trust serves a population of 1.3 million across south west London. A large number of services, such as cardiothoracic medicine and surgery, neurosciences and renal transplantation, also cover significant populations from Surrey and Sussex, totalling around 3.5 million people. The trust also provides care for patients from a larger catchment area in southeast England, for specialties such as complex pelvic trauma. Other services treat patients from all over the country, such as family HIV care and bone marrow transplantation for non-cancer diseases. Please see attached the job description for more details on the main responsibilities for this role.

Medical Secretary ENT/Oral Surgery/Ophthalmology The Hillingdon Hospitals NHS Foundation Trust is looking to recruit an enthusiastic and dynamic Medical Secretary to the ENT/Oral Surgery and Ophthalmology Department. We are seeking a highly motivated, committed, and passionate individual to join the team. We are looking for applicants with previous administrative experience who have strong communication skills, excellent organisational skills and an ability to work effectively within multi-disciplinary teams. Previous experience of working with Patient Pathways would be an advantage. The main duties of the role will include typing/formatting of clinical documents and tracking patient between the HUB Sites, and supporting the MDT Co-ordinator in appointment booking for patients on cancer pathways. You will need to be flexible and able to prioritise your workload. You should be confident to work under your own initiative as well as under guidance from medical clinicians and line management. The post holder will be required to liaise with the multi-disciplinary team, wider healthcare professionals, and patients in a confident, helpful and effective manner. The post holder should be enthusiastic and motivated to learn. For further information please contact Rahila Naureen Tel: 01895-279771 [email protected] [email protected] To provide a comprehensive secretarial support to the Consultants and their teams. Data entry into Hospital PAS system. Co-ordination of patient appointments Production of clinic letters. Co-ordination of Waiting List Forms and transfer of Patient to LNWHP Support the MDT Coordinator Process Clinic/Discharge Letters Provide admin support to the team RTT Validation The Hillingdon Hospitals NHS Foundation Trust is the only acute Hospital in the London Borough of Hillingdon and offers a wide range of services including accident and emergency, inpatient care, day surgery, outpatient clinics and maternity services. The Trust’s services at Mount Vernon Hospital include routine day surgery, delivered at a modern treatment centre, a minor injuries unit and outpatient clinics. The safety and well-being of our patients and of our staff is paramount and we are making urgent improvements to address this – particularly in infection prevention and control. We are making progress and going forward by working in partnership with local GPs, charities, community services, academic partners, our local authority, neighbouring hospitals and the wider North West London Integrated care system, and ensuring that we listen and work in partnership with our local population. We are absolutely focused on ensuring that our hospitals provide high quality, safe and compassionate care, while drive forward the building of the new Hillingdon Hospital. We have over 3,500 members of staff that are proud to care for nearly half a million people, with a vision to be an outstanding provider of healthcare through leading health and academic partnerships, transforming services, to provide the best care where needed. Please refer to the attached job description for the main responsibilities of a medical secretary in ENT/Oral Surgery/Ophthalmology

Role: Medical Secretary/PA - Primary Care Location: The London General Practice Full-Time: 40 hours per week Contract: Fixed Term Contract - Monday to Friday Salary: £32,000 pa We're looking for a Medical PA/ Secretary to join our Primary Care Team based in The London General Practice. The London General Practice is based in Harley Street and is one of London's most prestigious Doctors clinics. LGP cares for a wide range of patients from all over the world, many of them well known from industry, politics, media and film. The Medical PA role is a very exciting one as you will work closely with a GP to support the care for their patients. As a Medical Secretary you’ll be responsible for ensuring the continued provision of the highest quality of secretarial and administrative support in Primary Care. The team is friendly and you will enjoy working in our prestigious private clinic. Duties will include providing full secretarial support to GPs, being responsible for the appropriate management of patient appointments, liaising with patients and hospital staff as required in order to facilitate this. You will have a calm, patient and polite telephone manner and you will have the ability to explain sometimes complicated processes to our patients. The role is interesting and challenging, you will be properly trained and supported working onsite in a small and friendly team only ten minutes’ walk from Oxford Street. Good computer skills are important and experience in healthcare in a similar role will be an advantage. The London General Practice is a part of HCA, one of the world's leading healthcare providers. As such we share the values of being committed to the care and improvement of human life. Being a part of one of the largest providers of privately funded healthcare means our patients have direct access to in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing. That's why we offer a host of flexible benefits that reflect the invaluable contribution our teams make every day. As a Medical Secretary/PA you'll be eligible for: 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you Private Healthcare Insurance for treatment at our leading hospitals Private pension contribution which increases with length of service Season Ticket Loan and Cycle to Work scheme Group Life Assurance from day one Critical illness cover Enhanced Maternity and Paternity pay Corporate staff discount for all facilities including Maternity packages at The Portland Comprehensive range of flexible health, protection and lifestyle benefits to suit you Discounts with over 800 major retailers Diversity and Inclusion Patients first. Colleagues always. That's the guiding philosophy behind our approach to Diversity, Equity, Inclusion and Belonging. We believe healthcare is built on a foundation of inclusion, compassion and respect for our patients and for each other. By working together with our colleagues we're creating a truly inclusive environment, where individual differences are celebrated and everyone can achieve their potential. We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. That's why we're happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them. #LI-AM1

Medical Records Administrator | Private Hospital - Spire St Anthony's Hospital |£23,497 per annum | Full time, Permanent | Monday to Friday cover needed between 6am to 8pm, with some Saturday working Sutton (London Zone 5) Spire St Anthony’s Hospital are looking for an experienced Administrator to support our fantastic Medical Records department. Duties and responsibilities Our Medical Records team are primarily responsible for the preparation, tracking and accurate storage of all medical records for the hospital. Your tasks will include preparation of records prior to outpatient clinics, transportation to the relevant department and filing once complete. Due to the high number of appointments the hospital completes on a daily basis this is a busy, fast paced role that requires meticulous attention to detail and accuracy. Who we're looking for Experience in an administration role would be of benefit Good computer literacy Someone with a strong attention to detail who can work accurately under pressure You will need to be comfortable with the often physical nature of the role Must be flexible with shifts Benefits: We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to: 35 days annual leave inclusive of bank holidays Employer and employee contributory pension with flexible retirement options ‘Spire for you’ reward platform – discount and cashback for over 100 retailers Free annual Bupa wellness screening Private medical insurance Life assurance Save an average of £50 per month with our free onsite car park We commit to our employees well-being through work life balance, on-going development, support and reward. Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care. Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it’s their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. For us, it's more than just treating patients; it's about looking after people. Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications About Us: Welcome to Spire Healthcare Careers - Here at Spire Healthcare, caring is our passion. We have been putting patients at the heart of everything we do for over 25 years. Everything we do works towards one vision; to provide the best care possible. We’re committed to looking after people, both patients and staff. Join us, and you’ll receive a warm welcome. Who are we? - A profitable, successful business led by an experienced and stable senior management team, we provide the highest quality of care through the latest medical technology, new facilities, and a focus on inspiring leadership and employee development. About the Team: Spire St Anthony's Hospital offers fast and flexible access to diagnosis and treatment - from routine operations to complex surgery. Whether you're insured, or paying for your own treatment, we're here to take care of your healthcare needs.

We are looking for enthusiastic, dedicated and conscientious team players to join large multi-disciplinary teams, in our gynaecology services are based at our St Mary’s Hospital site. We receive 18,000 new general gynaecology referrals annually, with a further 700 new referrals to the West London Gynaecological Cancer Centre at Queen Charlotte’s & Chelsea Hospital. Our gynaecology team currently perform over 5,000 day case surgeries per year and 2,000 operations on inpatients. The post holder will be responsible for the smooth running of the administration part of the gynaecology outpatient service for several consultants. They will use the hospital computer systems in order to ensure that clinic letters are dictated, typed, amended and sent out within a strict 5 day target time. They will also liaise between patients and clinical staff in order to resolve any patient queries that come via the telephone/email systems. We are looking for candidates dedicated to delivering excellent patient experience, who are comfortable working in a dynamic and fast paced environment. We haveone 12 month maternity covervacancy for Band 3 Medical Secretary within Gynecology and Reproductive Medicine based at the SMH site. Provide secretarial assistance to a designated unit or team ensuring the provision of an efficient and reliable service. At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career. Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to work, car lease schemes, season ticket loan or membership options for onsite leisure facilities. We encourage staff to have the Covid vaccination to protect themselves, patients, other colleagues as well as the wider community. Please note it is an operational requirement to comply with infection prevention and control procedures within the Trust such as lateral flow testing, handwashing and the wearing of masks, according to the procedures in place at any time or location. As part of our continued response to Covid19 we are still conducting the majority of our interviews virtually. We welcome discussions about flexible working and encourage a range of flexible working opportunities wherever we can. The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.

JOB DESCRIPTION Job Title: Medical Administrator Salary: Negotiable, depending on experience Location: Main Site Dalston Practice Accountable to: Practice Manager Main Duties and Responsibilities: Supervise and provide administrative support to reception team on a day to day basis Promote practice protocols and standards Ensure locums are organised as necessary and inducted and equipped when undertaking sessions Schedule and minute regular practice meetings, MDT meetings and other meetings General Administration Arrange appointments for call/recall activity Resolve registration errors and maintain registration links on a daily basis Ensure that medical records are returned to PCSE in a timely manner when patients are de-registered Learn and use medical terminology Ensure appropriate posters and leaflets are displayed in waiting areas Assist with clinical and non-clinical audits Assist in reception duties Implement and monitor all Health & Safety requirements, e.g. infection control Liaise with allied hospital staff and ARRS PCN roles Deal with patient complaints, comments and compliments as appropriate Feedback appropriate patient suggestions to management Attend and minute practice and clinical meetings Organise patient satisfaction surveys and collate data Manage incoming postal and electronic correspondence, e.g. email correspondence Miscellaneous Promote a positive and professional image of the practice Duties and responsibilities may be amended from time to time to reflect the changing needs of the practice. Other: Confidentiality In the performance of the duties outlined in this job description, the post-holder will have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They will also have access to information relating to the practice as a business. All such information from any source is to be regarded as strictly confidential and must not be divulged except in accordance with the practice policies (see separate confidentiality policy and agreement). Health & Safety/Infection Control The post-holder will observe and implement the practice policies on health and safety, and infection control. Equality and diversity The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Personal/Professional development The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include: Participation in an annual individual appraisal, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work Communication The post-holder should recognize the importance of effective communication within the team and will strive to: Communicate effectively with other team members Communicate effectively with patients and carers Recognize peoples needs for alternative methods of communication and respond accordingly

JOB DESCRIPTION JOB TITLE: RECEPTIONIST/ADMINISTRATOR REPORTS TO: Practice Manager & Assistant Manager HOURS: To be confirmed however full day includes a 30 min unpaid break This Practice aims to provide a high quality of care for its patients, and to promote a rewarding and enjoyable working environment. This requires staff to have respect for patients and each other, to maintain patient confidentiality, to be flexible, reliable and to work co-operatively as a team. The main responsibilities of the post are outlined below for guidance, this list is not exhaustive. Staff need to have a flexible attitude and be able to adapt to any changes that may occur. Job Summary: The purpose of the role is to: Offer general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone. Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Undertake a variety of administrative duties to assist in the smooth running of the Practice including the provision of secretarial and clerical support to clinical staff and other members of the Practice team. Facilitate effective communication between patients, members the primary health care team, secondary care and other associated healthcare agencies. Duties and Responsibilities: The duties and responsibilities to be undertaken by members of the Practice administration team may include any or all of the items in the following list. This is not an exhausted list and duties may be varied from time to time under the direction of the Practice Manager, dependent on current and evolving Practice workload and staffing levels: Opening up/locking-up of Practice premises and maintaining security in accordance with Practice protocols Maintaining and monitoring the Practice appointments system Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional Processing and distributing incoming (and outgoing) mail Taking messages and passing on information Filing and retrieving paperwork Processing repeat prescriptions in accordance with Practice guidelines Computer data entry/data allocation and collation; processing and recording information in accordance with Practice procedures Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers Providing clerical assistance to Practice and Trust staff as required from time to time, including word/data processing, filing, photocopying and scanning Ordering, re-ordering and monitoring of stationery and other supplies Provision of refreshments for staff and visitors as required. Keeping the reception area tidy and free from obstructions and clutter Assist clinicians with chaperone duties following chaperone training completion Adhere to Practice chaperone policy when assisting as above Adhere to Practice Policies and Procedures and Employee Handbook conditions Attend COMET training afternoon on the last Thursday of each month for mandatory training Confidentiality: In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data Applications must be willing /able to comply with the GDPR and New Data Protection Act which came into force on 25th May 2018 Health & Safety: The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include: Using personal security systems within the workplace according to Practice guidelines Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards Reporting potential risks identified Post holder must have a satisfactory DBS Clearance upon appointment and must disclose any incidents thereafter immediately Equality and Diversity: The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Personal/Professional Development: The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work. The Practice expect all staff to participate in regular training; this will be linked to CMCCG requirements and have a bearing on future salary increases. Staff are expected to attend regular Practice meetings as well as Comet training days. Active participation is welcomed and encouraged. A constructive process of appraisal is carried out regularly with each member of staff. Quality: The post-holder will strive to maintain quality within the Practice, and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources. Communication: The post-holder should recognize the importance of effective communication within the team and will strive to: Communicate effectively with other team members Communicate effectively with patients and carers Recognize peoples needs for alternative methods of communication and respond accordingly. Contribution to the Implementation of Services: The post-holder will: Apply Practice policies, standards and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work Participate in audit where appropriate

Greenhead Family Doctors is a small, friendly practice located close to Huddersfield town centre. We are dedicated to providing an excellent standard of patient care with a forward thinking approach.We are looking to recruit an enthusiastic individual who excels in a fast paced environment and has strong multi tasking skills. The successful applicant would need to be able to project a positive and friendly image to patients and other visitors, either in person or via the telephone. You will be required to undertake a variety of administrative duties to assist in the smooth running of the practice, including the provision of secretarial and clerical support to clinical staff and other members of the practice team.Responsibilities: Opening up/locking up of practice premises and maintaining security in accordance with practice protocols Greet and check-in patients upon arrival Maintaining and monitoring the practice appointments system Processing personal and telephone requests for appointments, visits and telephone consultations, and ensuring callers are directed to the appropriate healthcare professional Processing, Coding and distributing incoming (and outgoing) mail Taking messages and passing on information Filing and retrieving paperwork Processing repeat prescriptions in accordance with practice guidelines Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers Clearing and re-stocking of consulting rooms as required Providing clerical assistance to practice staff as required from time to time, including word/data processing, filing, photocopying and scanning Ordering, re-ordering and monitoring of stationery and other supplies Provision of refreshments for staff and visitors as required; loading and emptying the dishwasher and keeping the kitchen area clean and tidy Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter Processing Referrals Any other duties requested by the practice managerSkills/Qualifications: Excellent communication and interpersonal skills Strong organisational abilities Attention to detail and accuracy in data entry Experience of working in a health care setting Proficiency in using office equipment and strong IT skills Ability to handle confidential information with discretion Competent in the use of Office and Outlook SystemOne user skills Flexibility to work outside of contract hours Educated to GCSE level or equivalent GCSE Mathematics & English (C or above) AMSPAR Receptionists Qualification (Not Essential) NVQ Level 2 in Health and Social CareNote: This job description is intended to provide a general overview of the position. Duties, responsibilities, and requirements may be subject to change based on the needs of the healthcare facility.Job Type: Part-timePart-time hours: 15 per weekSalary: £10.50-£11.00 per hourBenefits: Company pensionSchedule: Monday to FridayAbility to commute/relocate: Huddersfield: reliably commute or plan to relocate before starting work (required)Education: GCSE or equivalent (preferred)Experience: Medical Receptionist: 1 year (preferred)Work Location: In personApplication deadline: 17/11/2023

Medical Secretary Bank Shifts Up to £12 per hour The Beaumont Hospital in Bolton Is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country. Circle Health Group are proud to be recognised as one of the UK’s 25 best big companies to work for and one of the 10 best companies to work for in the health and social care sector. We have an opportunity for a Medical Secretary to join their team of staff in the Medical Secretaries department. This is a bank role working on an “as and when required” basis, you will be required to supplement staffing levels during busy periods and provide cover for existing staff in times of annual leave or absence. Applicants should meet the following criteria: GCE/GCSE’s subjects to include English Language Word Processing/RSA II 1 year part qualification RSA Part I Typing skills (WP/RSA/PC Literate) Ability to deal with sensitive issues with empathy and the ability to generate rapport with individuals rapidly Duties of this role include: To provide the highest possible standard of secretarial and clerical support, ensuring that the service is professional, effective and makes optimum use of the resources available Provide secretarial support to Consultants, clients and hospital staff Ensure that typed documentation is of the highest standard Maintain accurate documentation and files Communicate effectively/timely all verbal and written messages, responding to urgent requests Closely liaise with bookings/admissions office regarding requests via Consultants for patient admissions Collate information as required/requested Answer and respond to telephone enquiries Salary & Benefits: Circle Health Group Healthcare offers a competitive hourly rate. Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles…and more. Circle Health Group are proud to be a Gold member of the Armed Forces Covenant, and we welcome applications from members of the Armed Forces Community. We are also part of The Valuable 500 and we pride ourselves in being a Disability Confident Employer. We’re passionate about creating an environment where our people can thrive, grow and develop professionally and personally. Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious and creative and are at the core of our purpose and culture. To find out more about the Circle Health Group Philosophy: https://careers.circlehealthgroup.co.uk/why-circle/our-philosophy

JOB DESCRIPTIONHours:Monday 7am - 4pmTuesday 7am - 4pmWednesday 7am - 4pmThursday 7am- 4pmFriday 7am - 4pmLocation:Cumberland House SurgeryWaters Green Medical CentreMacclesfieldResponsible to:Practice PartnersAccountable to:Practice ManagerReports to:Office ManagerJob Summary:· To receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.· To act as a focal point of communication between patients, doctors and other medical staff.· Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.· Undertake a variety of administrative duties to assist in the smooth running of the practice, including the provision of clerical support to clinical staff and other members of the practice staff.Principal Duties and Responsibilities· Process appointment requests from patients by telephone and in person· Receive patients and direct to appropriate surgeries· Deal with visit requests· Registration of new patients and temporary residents· Process patients change of address· Process repeat prescription requests in accordance with practice guidelines· Handling, receipt and efficient filing of prescriptions· Accepting and dispatching specimens to hospital· Have a full understanding of the appointment system· Have a clear understanding of telephone systems, daytime and out of hours· Computer data entry – processing and recording information in accordance with practice procedures· Scanning of mail and post as appropriate· In accordance with the weekly room plan ensure all doctor/nurse room signs are displayed correctly on doors and in waiting rooms· Taking messages and passing on information· Provide cover for members of the reception team during periods of sickness and annual leave.2. Other Tasks· Monitor notice boards and leaflets and ensure they are kept up to date and tidy with relevant patient information· Maintain a safe and tidy reception area· Processing and distributing incoming and outgoing mail· Filing and retrieving paperwork· Photocopying and faxing as necessary· Ensure the appropriate ordering of reception stationery and supplies, and ensuring the consulting and treatment rooms are regularly supplied with relevant items· Providing clerical/administrative assistance to the practice including typing, filing, photocopying· Receiving payment from patients, issuing of receipt and banking of cash· Understand security systems – alarms and fire procedures· Chaperone the doctor if required· Unlocking and locking of the building and general security· Switch telephone to and from out of hours service at the beginning and end of each day· Liaise with other members of the primary health care team, outside agencies and practice volunteers as required. Any other delegated duties considered appropriate to the post. This job description is not exhaustive and may, from time to time, vary with the requirements of the practice. You will be notified of any such changes.· Immunisation target reports· Paperwork and appointments for clinics as needed.· Recording of mammogram results· Reports from school health· Cervical smear administration· Prescriptions· Assistance in paediatric clinic· Scanning cover· Post and emergency reception cover· Ad-hoc telephone cover for the admin and secretarial team· Ad-hoc early morning reception cover· Receiving, recording and distributing incoming faxes Any other delegated duties considered appropriate to the post.3. Reception Responsibilities· Have a clear understanding of telephone systems, daytime and out of hours· Take part in all reception duties as part of the reception team· Unlocking and locking of the surgery and general security· Put in place all necessary signs on consulting doors and in waiting rooms ready for surgeries and clinics· Have a working knowledge of all software and hardware· Liaise with other members of the primary health care team, outside agencies and practice volunteers as required.· Have a full understanding of appointment system.4. Other Tasks· Monitor notice boards and leaflets and ensure they are kept up to date and tidy with relevant patient information· Maintain a safe and tidy reception area and provide or organise “hands on” emergency maintenance and cleaning as required· Co-ordinate with representatives from the patient participation group· Participate in audit where appropriate.· Understand security systems – alarms and fire procedures· Act as a central source of information· Any other delegated duties considered appropriate to the post.5. Special Requirements for the Post· An understanding, acceptance and adherence to the need for strict confidentiality· Numeracy skills.· Reception skills and relevant experience· People management skills· Ability to use own judgement, resourcefulness and common sense· Flexibility of working hours· Excellent communication skills· Good keyboard and computer skills· Ability to work without direct supervision and determine own workload priorities6. Special Requirements for the PostConfidentiality· In the course of seeking treatment, patients entrust us with, or allow us to gather sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will response their privacy and act appropriately.· In the performance of the duties outlines in this job description, the post-holder may have access to confidential information relating to patients and their carers practice staff and other health care workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.· Information relating to patients, carers, colleagues, other healthcare workers for the business of the practice may only be divulged to authorised person in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.7 Health & Safety· The post-holder will assist in promoting and maintaining their own and other’s health, safety and security as defined in the practice Health and Safety Policy to include: -· Using personal security systems within the workplace according to practice guidelines.· Identifying the risk involved in work activities and undertaking such activities in a way that manages those risks.· Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.· Reporting potential risks identified.8 Equality and Diversity· The post-holder will support the equality, diversity and rights of patients, carers and colleagues to include: -· Acting in a way that recognises the importance of people’s rights, interpreting them in a way that is consistent with practice procedures and policies and current legislation.· Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.· Behaving in a manner which is welcoming to and of the individual, is non-judgemental and respects their circumstances, feelings, priorities and rights.9 Personal/Professional Development· The post-holder has a responsibility to develop themselves and contribute to the development of others10 Quality· The post-holder will strive to maintain quality within the practice and will: -· Alert other team members to issues of quality and risk.· Assess their own performance and take accountability for own actions, either directly or under supervision.· Contribute to the effectiveness of the team by reflecting on own ad team activities and making suggestions on ways to improve and enhance the team’s performance.· Effectively manage own time, workload and resources.11 Communication· The post-holder should recognise the importance of effective communication within the team and will strive to:· Communicate effectively with other team members· Communicate effectively with patients and carers· Recognise people’s needs for alternative methods of communication and respond accordingly.· This will involve developing and maintaining communication with people about difficult matters and/or in difficult situations12. Environment:The post-holder needs to be aware of Waters Green Medical Centre impact on the environment and be vigilant and pro-active in ensuring staff adhere to management policies and procedures i.e. recycling, waste management, use of vehicles etc.13. Rehabilitation of Offenders Act:This post is not exempt from the Rehabilitation of Offenders Act 1974 therefore you are only required to declare any convictions you have which are not ‘spent’ under the act.14 Flexibility:The list of duties in this job description is not exhaustive and is intended to outline the main activities of the postholder. Duties and responsibilities may be subject to change taking into account the development needs and following full discussion with the postholder.Cumberland House Surgery requires Standard Disclosure through the Criminal Records. Bureau for this post to ensure suitability for employment.WATERS GREEN MEDICAL CENTRE OPERATES A NO SMOKING POLICYJob Types: Permanent, Full-time, GraduateSalary: From £10.45 per hourBenefits: Sick paySchedule: Holidays Monday to Friday No weekendsCOVID-19 considerations:All staff and patients need to wear a face mask.Hand sanitizer is available throughout the building.There are screens on the reception desk.Ability to commute/relocate: Macclesfield, Cheshire: reliably commute or plan to relocate before starting work (required)Experience: Medical Receptionist: 1 year (preferred) Reception: 1 year (preferred)Work Location: In personApplication deadline: 27/10/2023Reference ID: RECPN/2023Expected start date: 06/11/2023

Medical ReceptionistCentral Park Surgery, LeylandThe closing date will depend on when we have found suitable candidates.Please note that should this vacancy attract sufficient interest it may be necessary to close the vacancy at an earlier date. We therefore suggest that you apply at an early stage to avoid disappointmentJob overviewWe are looking for an enthusiastic medical receptionist to join our team on a part time basis. Previous experience in general practice is desirable but not essential as full training will be given.Hours of work:15.5 hoursTuesday 1:30pm - 5:30pmThursday 10:30am - 6:30pmFriday 2:30pm - 6:30pm*please be aware your working hours may differ throughout the first couple of months for training*Main duties of the jobTo provide a friendly and professional service to patients. If you have excellent customer service skills and are committed to delivering high standards of patient care, then we would like to hear from you.About usCentral Park Surgery is a small GP practice based in Leyland with a patient population of approximately 5,000 patients. Our team consists of four GPs, three Nurse Practitioners, one Practice Nurse and a Healthcare Assistant. Our clinicians are closely supported by an excellent administration/reception and management team. We strive to deliver the highest standard of patient care and maintain good working relationships with external services.Job descriptionJob responsibilitiesThe following are the core responsibilities of the Medical Receptionist. There may be, on occasion, a requirement to carry out other tasks; this will be dependent on factors such as workload and staffing levels:Process and effectively signpost patients to the appropriate healthcare professional depending on the presenting conditionAnswer incoming phone calls, transferring calls or dealing with the caller’s requests appropriatelyProcess patient requests for appointmentsProcess repeat prescription requestsAction incoming emails and correspondence as necessaryInitiate contact with and respond to requests from patients, team members and external agenciesEnter read code data on EMIS WebPhotocopy documentation as requiredData entry of new and temporary registrations and relevant patient information as requiredInput data into the patients’ healthcare records as necessaryDirect requests for information, e.g., SAR, insurance/solicitors letters and DVLA forms, to the secretarial teamManage all queries as necessary in an efficient mannerScan patient-related documentation and attach scanned documents to patients healthcare recordsMaintain a clean, tidy, effective working area at all timesMonitor and maintain the reception area and noticeboardsSupport all clinical staff with general tasks as requestedUndertake all mandatory training and induction programmesAttend a formal appraisal with their manager at least every 12 months. Once a performance/training objective has been set, progress will be reviewed on a regular basis so that new objectives can be agreedPerson SpecificationKnowledge and skillsEssential Excellent communication skills (written and oral)Please note that candidates who do not take the Indeed Communication test will not be shortlisted. Strong IT skills Clear, polite telephone manner Competent in the use of Office and Outlook Effective time management (planning and organising) Ability to work as a team member and autonomously Good interpersonal skills Ability to follow clinical policy and procedure Polite and confident Flexible and cooperative Motivated Problem-solver with the ability to process information accurately and effectivelyExperienceEssential Experience of working with the general publicDesirable Experience of working in a primary care environment Experience of working in a healthcare setting Experience using EMIS webFor any further information, please email [email protected] Types: Permanent, Part-timeSalary: £10.42 per hourExpected hours: 15.5 per weekBenefits: On-site parkingSchedule: Day shift OvertimeCOVID-19 considerations:All staff and patients are continuing to social distance and wear masks to protect the team and vulnerable patientsWork Location: In person

STONEFIELD STREET SURGERY JOB TITLE: Medical SecretaryRESPONSIBLE TO: Office ManagerMAIN PURPOSE OF POST: To provide the point of contact for patients and act as the focal point of communications and liaison between patients, doctors, other medical staff and non-clinical staff.Job Summary: To provide general secretarial support to the Doctors, Practice Manager and Health Professionals involving word processing and audio typing skills with general clerical work.Job Responsibilities:1. To provide an efficient audio, copy typing and word processing service.2. To make hospital appointments, bookings and admissions as required via the E ReferralSystem.3. To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries.4. To provide cover for members of the secretarial team during periods of sickness and annual leave.5. In liaison with the Office manager, maintain adequate supplies of office stationery in order to perform your secretarial duties.6. To dispatch mail.Specific 1. To provide an efficient audio, copy typing and word processing service. a. Transcribing accurately referral letters from digital dictation via Lexacom using the agreed templates. Ensure all referrals are completed accurately and in a timely fashion. Filing a copy of all referrals into the patient’s notes into EMIS. b. Copy type letters and reports as required.2. To make hospital appointments, bookings and admissions as required.3. To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries.4. To provide cover for members of the secretarial team during periods of sickness and annual leave.5. In liaison with the clerk responsible, maintain adequate supplies of office stationery in order to perform your secretarial duties.6. To dispatch mail.Page 1 7. Maintaining GP workflow and GP tasks.Confidentiality: In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.Health & Safety: The post-holder will assist in promoting and maintaining their own and others’ health, safety and security as defined in the practice Health & Safety Policy, to include: Using personal security systems within the workplace according to practice guidelines Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards Reporting potential risks identified.Equality and Diversity: The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognizes the importance of people’s rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.Personal/Professional Development: The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:Page 2 Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.Quality: The post-holder will strive to maintain quality within the practice, and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources.Communication: The post-holder should recognize the importance of effective communication within the team and will strive to: Communicate effectively with other team members Communicate effectively with patients and carers Recognize people’s needs for alternative methods of communication and respond accordingly.Contribution to the Implementation of Services: The post-holder will: Apply practice policies, standards and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work Participate in audit where appropriate.Page 3 Job Types: Permanent, Part-timePart-time hours: 30.00 per weekSalary: £21,500.00-£22,600.00 per yearBenefits: Company pension Free flu jabs Free parking On-site parking Sick paySchedule: Monday to Friday No weekendsAbility to commute/relocate: Newhey Road, OL16 4JF: reliably commute or plan to relocate before starting work (required)Education: GCSE or equivalent (preferred)Experience: Medical Secretary: 1 year (required)Work Location: In personApplication deadline: 31/10/2023