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BASIC QUALIFICATIONS- Qualifications in Engineering, Operations, Business, Science or related fields; - Problem solving skills and the abilities to quantitatively analyse challenges, scope technical requirements, and effectively prioritize program deliverables - Entrepreneurial mindset, with the tenacity to develop ideas independently and to take ownership. - Ability to communicate effectively (written and verbal) across various levels of an organization - Fluent in oral and written communication- Experience with performance metrics and process improvement with demonstrable problem solving and analytical skills - Excellent customer service and interpersonal skills - Willingness to work flexible schedules/shifts/areas, including weekends, nights, and holidays - Advance working knowledge of ExcelDESCRIPTIONPlease note this is 1 year Fix Term ContractThis position offers an exciting opportunity to make history and become a member of a team whose purpose is to solve complex challenges and create unprecedented customer experiences. We're looking for creative leaders with a passion for innovation, knack for problem solving, and dedication to creating world-class customer experiences. The Central Operations Shift Manager ensures a positive delivery experience of orders by planning delivery stations daily headcount from a central perspective. Through the use of tools, management of a team of associates, and coordination with various partners, shift managers are accountable for cost, customer experience, and delivery partner experience. In addition, you will be instrumental in developing best practices and standard work for the network. Shift Manager- AMZL Central Ops will lead a team of up to 10 associates, serving as problem solver and primary escalation point for the team, provide periodic updates to Area/Ops Managers about status of the operation or any major escalations, allocate labour and train new associates, drive continuous improvement into our operation, and enforce SOP compliance and SLAs response times. Responsibilities: - Oversee the daily headcount planning for the delivery stations - Make decisions and execute in a fast-paced environment. - Leverage quantitative analysis to identify best practices that improve customer, cost, and delivery partner outcomes - Develop processes and systems to achieve metrics, often requiring scrappy solutions to temporarily overcome technical limitations. The ability to scale will be critical to all processes - Serve as a problem solver and primary escalation point for the team of associates - Lead a shift with 10+ people working on 3 core areas while owning all aspects of daily operations. - Provide periodic updates to Area Managers about the status of the operation or any major escalations, on a daily basis - Develop best practices and standard work. Drive continuous improvement into our operation. - Enforce SOP compliance and SLAs response times, and escalate any deviation from the standard - Maintain a full understanding of workflow and daily metrics goals - Review and update SOPs as required - Work with KPI's to drive performance and maintain high standards across the different functions.Key job responsibilitiesResponsibilities:- Responsible for last-mile customer experience, last-mile cost- Use data-driven decision making to achieve daily operational excellence.- Make decisions and execute in a fast-paced environment.- Leverage quantitative analysis to identify best practices that improve customer, cost, and delivery partner outcomes- Develop processes and systems to achieve metrics, often requiring scrappy solutions to temporarily overcome technical limitations. The ability to scale will be critical to all processes- Serve as a problem solver and primary escalation point for the team of associates- Maintain a full understanding of workflow and daily metrics goals- Review and update SOPs as required- Identify and address safety hazards within the work Shift, and participate in safety initiatives- Provide vacation coverage for Shift Managers- Ensure successful performance in your business Shift through tracking and reporting metricsA day in the lifeAs a CRS Shift Manager, you will be part of a team that drives performance on day to day operations and projects for EU CO. Process adherance/improvement will play a key role in deliverables to both our Delivery Station and Delivery Service Partner Management team. You will be responsible and be accountable for daily metrics. You will be accountable for driving program scoping, roll out and compliance/monitoring and stakeholder experience. We are open to hiring candidates to work out of one of the following locations:Dunstable, GBRPREFERRED QUALIFICATIONS- Understanding of Logistics operations is a plus - Proven track record leading teams of 10+ people - You typically volunteer to lead projects and help your team achieve goals. You have a track record of taking ownership and driving results. - You like adventures and taking risks. - Good teamwork mentality: able to build trustworthy and supportive working relationships. - Strong logical thinking, analytical skills, and problem solving skills.Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial +44 800 086 9884 (tel:+448000869884). If calling from Ireland, please dial +353 1800 851 489 (tel:+3531800851489).Salary: . Date posted: 04/04/2024 09:32 AM

Package Description:Band: B Salary: £24,039- £25,000 depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights. Contract type: 9mths -Fixed Term Contract / Attachment Location: Dunstable Office Base We're happy to discuss flexible working. Please indicate your choice under the flexible working question in the application. There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. Flexible working will be part of the discussion at offer stage. Excellent career progression - the BBC offers great opportunities for employees to seek new challenges and work in different areas of the organisation. Unrivalled training and development opportunities - our in-house Academy hosts a wide range of internal and external courses and certification. Benefits - We offer a negotiable salary package, a flexible 35-hour working week for work-life balance and 25 days annual leave with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care, gym and much more. Freelancers are eligible to apply for an internal role if they are on a Worker Contract and they have worked continuously for 6 months. If they have worked for less than 6 months continuously or have a break of 3 weeks or more between engagements, they must seek Divisional HR approval to apply for an internal role prior to submitting an application.If they are unsure which contract they are on, they can speak to their booker or the HR BP, however if it helps - both a PAYE freelance or Modus Gross contract is considered a Worker contract and covered by the Worker terms found here. Job Introduction:BBC Three Counties Radio is an exciting multimedia newsroom serving a large but disparate audience in Beds, Herts and Bucks. It is among the most challenging places to cut through the crowded media market place but we consistently punch above our weight. We are looking for a motivated, innovative journalism coordinator to help shape our content. We want a driven and passionate person who is keen to reach new audiences with the news that matters to them. You'll know what audiences expect from different platforms and how to work as a team often to a tight deadline. The role requires someone who is confident on air, technically capable and keen to do more than just look for press releases - we want original ideas that help reflect the diverse audience that lives in the three counties. This role requires early starts and may require weekend workingMain Responsibilities: You'll help producers in preparing and outputting our programmes, supporting a multiplatform approach to local content. The role has some technical responsibilities, including editing audio and dealing with live sources as the show is transmitted, as well as speaking to callers and contributors preparing content for our linear services and BBC Sounds. As part of the production team, you will also come up with ideas for stories and treatments, set up guests, write scripts and provide research. Are you the right Candidate?Inclusivity, respect, team work and creativity are important to us: You'll need to demonstrate these values as well as having a passion to serve local audiences. You will have the ability to work flexibly and efficiently under pressure, to tight deadlines and in a constantly changing live studio environment, with first rate communication skills. You'll know what producers and presenters need to create the best possible content, you will have a good understanding of how to tailor material to suit different platforms, and you'll be excited about BBC Local's goals and the future of audio. You may work across a range of shifts, including weekends. About the BBCThe BBC is committed to redeploying employees seeking suitable alternative employment within the BBC for different reasons and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk.We don't focus simply on what we do - we also care how we do it. Our values and the way we behave are important to us. Please make sure you've read about our values and behaviours here.Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential.We want to attract the broadest range of talented people to be part of the BBC - whether that's to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity.We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise.To find out more about Diversity and Inclusion at the BBC, please click here.Salary: . Date posted: 04/08/2024 09:08 PM

BASIC QUALIFICATIONS - A degree in Business Administration, Finance, Computer Information Systems, Engineering, Operations Research, Mathematics or other business/analytical disciplines or equivalent.- Relevant experience as a Business Analyst, Data Analyst, or related.- Relevant experience as a Project/Program Manager.- Relevant experience of communicating with a wide range of stakeholders, including your peers and leadershipDESCRIPTIONCentral Operations (CO) refers to a new approach in Amazon Logistics (AMZL) to define a scalable solution to run an increasingly complex and growing last mile delivery network. CO is a key strategic initiative with a vision to transform the way AMZL executes route planning, labor planning and last mile on-road delivery experience. This is a chance to support a rapidly evolving part of AMZL, taking the lead in developing a best-in-class operation to make effective, real-time decisions to maximize customer and driver experience whilst on the road. As Payment Programs, EU CO, you will own multiple programs to drive the Work Summary and Invoicing programs to improve the overall last mile cost and DSP Experience for AMZL EU. You will be responsible for building processes, systems, and mechanisms to monitor and take actions in partnership with the work summary and invoicing execution teams and different partner teams such as DSP, ACES and Finance. You will be accountable for cost and customer experience, both in short term process improvements and long-term step-function improvements.We are open to hiring candidates to work out of one of the following locations:London, GBRBarcelona, ESKey job responsibilitiesResponsible for EU Work Summary and Invoicing programs to drive automation and invoicing accuracy impacting last-mile customer experience and last-mile cost. - Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format.- Partnering with other analysts and BI engineers in planning and analytics to build analytical solutions to deliver on business goals.- Develop processes and systems to achieve metrics, often requiring scrappy solutions to temporarily overcome technical limitations. The ability to scale will be critical to all processes. - Deep dive, identify and lead process improvement initiatives through quantitative analysis and data-driven decision making.About the teamAmazon Logistics, or AMZL, handles 'last mile' delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutionsWe are open to hiring candidates to work out of one of the following locations:Dunstable, GBRPREFERRED QUALIFICATIONS- Advanced or master's degree- Project-management qualification such as PRINCE2, APM, PMI, or similar- Relevant experience using business intelligence reporting tools (OBIEE, Business Objects, Cognos, Tableau, MicroStrategy, SSAS Cubes, etc.)- Experience in working with RedshiftAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial +44 800 086 9884 (tel:+448000869884). If calling from Ireland, please dial +353 1800 851 489 (tel:+3531800851489).Salary: . Date posted: 04/10/2024 09:14 AM

BASIC QUALIFICATIONS-A completed Bachelor's Degree from an accredited university. Experience managing high stakes events in a production, distribution, central operations or similar environment. Experience with planning, standard work, performance metrics, and process improvement Good competency with excel and reporting.-Ability to work in a flexible schedule/shift/work area, including weekends, nights, and/or holidaysDESCRIPTIONAre you someone that thrives in ambiguity and has the ability to drive a structured response to an emergent event/situation. The EU AMZL Central Operations Contingency Response Center (CRC) is focused on ensuring Delivery Stations and Last Mile Stakeholders across all business lines receive support for live emergency situations that threaten safety and customer promise to include, but not limited to, civil unrest, severe weather, logistics disruptions, site closures etc. The CRC Operations Manager will lead events in such scenarios, helping devise mitigation strategies - taking into account safety and the best interests of our customers and associates - and coordinating with relevant stakeholders across Last Mile, Middle Mile, Supply Chain and SME teams. Key job responsibilities• Manage the network's contingency response and report on post-event outcomes and impacts• Manage dissemination of network communication via email, internet chat, and phone• Direct immediate emergency actions within thresholds considering on-the-ground inputs, forward looking plans and available protection levers • Earn Trust with stakeholders across business lines to build rapid consensus across teams in ambiguous situations• Lead escalation calls with Directors and relevant decision makers from across Amazon• Make quick, correct decisions while considering upstream and downstream effects on the delivery networkAbout the team EU Central Operation Contingency Response Centre's (EU CO CRC) coordinates management of Large Scale Events(LSE) impacting AMZN Last Mile Nodes. An LSE is an incident that impacts a Delivery Station/Stations ability to safely continue operations and has customer impact, potentially resulting in a high number of promise misses. The team liaises with multiple stakeholders across business lines to ensure safety and minimize internal and external customer impact. We are open to hiring candidates to work out of one of the following locations:Dunstable, GBRPREFERRED QUALIFICATIONS- Performance metrics, process improvement or lean techniques experience.- Degree in Engineering, Operations, or a related field. Leader who exhibits that in every day work. Competency with process improvement frameworks (Lean process, Kaizen, and Six Sigma). Ability to thrive in an ambiguous environment, and when given a deadline ability to self-motivate. Competency in public speaking and writing papers. Strong verbal and written communication skills. Experience with analytical work and using data to provide thought-provoking and workable solutions. Keenness to volunteer to lead projects and help team achieve goals; a track record of taking ownership and driving results. An ability and interest to work in a fast-paced and rapidly-changing environment.Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial +44 800 086 9884 (tel:+448000869884). If calling from Ireland, please dial +353 1800 851 489 (tel:+3531800851489).Salary: . Date posted: 04/12/2024 10:14 PM