Overview of salaries statistics of the profession "Software Support Engineer in "

A successful Technical Architect (VoIP & Cloud Communications) will be:Developing and implementing high-level technology strategies that align with business objectives.Providing expert guidance to the technology team and stakeholders on technology architecture and infrastructure.Driving technology projects to successful completion, ensuring timely delivery within budget constraints.Collaborating with team members to design and implement innovative technology solutions.Ensuring technology systems and procedures lead to outcomes in line with business goals.Keeping abreast of the latest industry trends and advancements in technology and telecoms.Managing and optimising technology budgets and timelines.Ensuring all technology practices adhere to regulatory standards.Technical Skills Required:Advanced knowledge of open source telecommunications software such as Kamailio, Asterisk & FSStrong knowledge of SIP, SDP, RTP & SRTPDeep knowledge of Linux systems, networking and toolsUnderstanding of standard audio codecs and troubleshooting media sessionsVoIP systems built on KamailioScaling cloud communications systems & infrastructureExperience designing, troubleshooting and configuring VoIP systemsDemonstrated expertise in VoIP engineering and administrationRobust troubleshooting abilities and adept problem-solving skills within VoIP environments.Experience with SBC, PBX for real time communication applicationsExperience developing, deploying and operating VoIP monitoring, reporting and alerting systems.Linux/Unix understanding and ability to navigate through a system, review logs, etc.Experience with virtualization and cloud computingExperience of both Carrier and UC & C NetworksUnderstanding of general networking ideally Cisco routing and switchingLinux and Database knowledge highly desirableDesigning, configuring, and troubleshooting VoIP systemsImplementing and optimizing open source based VoIP solutions - Redhat / CentOS / UbuntuCollaborating with cross-functional teams to integrate VoIP systems with existing network infrastructureProviding technical expertise and support for VoIP-related issuesContributing to the development of innovative VoIP solutions and servicesA successful Technical Architect (VoIP & Cloud Communications) should have:Strong verbal skills (including presenting) to be able to articulate the value of Cloud Communications at multiple levelsExcellent written communication skills for design, planning, and project documentationConfident, credible, and authoritative demeanour - to 'shape' a project and influence customers and stakeholdersExperience dealing with customers and business stakeholders, at all levelsAbility to work as part of a team across the time zonesAbility to manage more than one project at a timeAbility to knowledge share amongst the wider technical teamsDesirable Experience and Qualifications5+ years experience in Senior Voice Engineer / Architect RoleMS700 /MS720 /MS 740SBC vendor qualifications (Dialogic , Ribbon)Experience working with global multi-national carriersProven track record in a Senior role

The Senior Network and Voice Engineer on a day to day basis will be responsible for:Provide support for all users worldwide.Manage security and maintenance for Critical Network infrastructureSupport, manage and maintain IT infrastructure, for the Voice systems.Train and communicate effectively with other members of the teamWork with the wider Network Operations Team to provide support for production infrastructure and systems, including voice technologies.Assist in procurement of equipment, and configure according to company specifications for end users, and as part of Production infrastructure.Work with Technical Architects and upper Management to: -Design, deliver and document production and Internal IT infrastructure projects. -Design and implement policies to secure all systems. -Proactively Monitor and report on Voice network, escalating any risks -Provide technical support and mentoring for IT engineers within the team. -Help Define future architecture.Maintain accurate records for all infrastructure, equipment, and usersTravel, as required, to company sitesThe successful Senior Network and Voice Engineer should have:Experience in a similar technical support role.Strong troubleshooting abilities across a wide range of hardware/software technologies.Strong knowledge in the following areas:Microsoft Teams NetworkAzure knowledge is beneficialTelecommunications and NetworksUnified CommsMicrosoft Hyper-V (& System Center Virtual Machine Manager) VMware EsxiCisco ASR'sJuniper RoutersFirewall Configuration (Palo Alto)Supporting Microsoft TechnologiesStrong Network understanding (LAN, WAN, Switches, VPN)Good understanding of voice technologies.SSL Certificates - configure and deploy Desirable:Knowledge of Dialogic or Ribbon SBCCertifications in Azure AZ-104 Teams Admin MS700 (or Similar)Cisco CCNA (or similar)